Have returned a foreo device .it showed it has been delivered to the retail on 24/8 on the courier side but haven’t received any email from Sephora to confirm the return has been received and in...
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Alex
Sephora
7 hours ago
Hi! Thank you for taking the time to leave your review. We apologise for the inconvenience caused by the delay in confirmation. Your satisfaction is very important to us, and we are committed to resolving this issue promptly. We have reached out to you via email. Kindly check your inbox and spam folder to ensure you received our message. Please know that we are here to assist you and appreciate your patience as we work to make this right. Thank you for giving us the opportunity to address your concerns.
Hi, Thank you for your feedback. We regret to learn that your recent experience did not fully meet your expectations.
We are committed to ensuring customer satisfaction and would appreciate the opportunity to address your concerns. Should you be willing to provide further details regarding your experience, please do not hesitate to contact us at care@sephora.co.uk. We are eager to assist you in any way possible.
Warm regards,
Customer Care
Sephora is such an amazing shop with all beauty essentials!! The staff are lovely and welcoming and friendly! I would definitely recommend shopping at Sephora!!
At Sephora, we believe that beauty has a transformative power that allows us to express our personalities and embrace our unique identities - there should be no rules or judgements, only celebration. No matter the age, gender or belief, beauty is for everyone. And, to keep bringing the best of beauty to our audience, we offer a range of special services and added extras.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
At Sephora, we believe that beauty has a transformative power that allows us to express our personalities and embrace our unique identities - there should be no rules or judgements, only celebration. No matter the age, gender or belief, beauty is for everyone. And, to keep bringing the best of beauty to our audience, we offer a range of special services and added extras.