I haven't received my order , it has been ordered almost a month. It was for the first time ordered from Sephora , it will be my last.
really bad service at least you should have informed me the...
My eyeshadow was rubbish it’s was it was powdery and when you opened it it went everywhere!!!
Rima
Sephora
6 hours ago
Hi , Thank you for sharing your feedback, and we're very sorry to hear about your experience with the eyeshadow. This is not the standard of quality we aim to provide, and we completely understand how disappointing this must have been.
We would appreciate the opportunity to look into this further and make it right. Please contact as directly at care@sephora.co.uk, and a member of our team will be happy to assist you.
Thank you again for bringing this to our attention.
Warm regards
Customer Care
Hi there,
Thank you for your feedback. We're sorry to see that your experience didn’t fully meet your expectations. We'd love the opportunity to understand more and make things right. Please feel free to reach out to us directly at care@sephora.co.uk our team happy assist you further.
Warm regards
Customer Care
A wide range of different products available which I love and always at a decent price. Delivery is exceptionally quick too and I love the rewards system
At Sephora, we believe that beauty has a transformative power that allows us to express our personalities and embrace our unique identities - there should be no rules or judgements, only celebration. No matter the age, gender or belief, beauty is for everyone. And, to keep bringing the best of beauty to our audience, we offer a range of special services and added extras.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
At Sephora, we believe that beauty has a transformative power that allows us to express our personalities and embrace our unique identities - there should be no rules or judgements, only celebration. No matter the age, gender or belief, beauty is for everyone. And, to keep bringing the best of beauty to our audience, we offer a range of special services and added extras.