I returned two items only one is refunded.
No number to call . No one to ask
Jessica
Sephora
3 hours ago
Hi, we sincerely apologise for the inconvenience you have experienced. We completely understand how upsetting this must have been. We are pleased to inform you that the matter has now been resolved. Thank you for your patience, and again, we're very sorry this happened.
Warm Regards,
Customer Care
I placed an order with you (FN93203627) on 25 July for a Merit eyeshadow. On 8 August I received a pair of slides from Mountain Warehouse which I did not order, it had your name on the outside of...
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Jessica
Sephora
3 hours ago
Hi, we are truly sorry to hear about your experience and we completely understand how upsetting this must have been. We have sent you an email today regarding this issue as we are fully committed to resolving any concerns you may have. Our team would love the opportunity to make this right for you as quickly as possible. Thank you for your patience, and we sincerely apologise for the inconvenience caused.
Warm Regards,
Customer Care
Top quality products , quick delivery and sents samples which introduce you to new products which is a potential buy in the future. Delivery is fast and effective with good notifications
At Sephora, we believe that beauty has a transformative power that allows us to express our personalities and embrace our unique identities - there should be no rules or judgements, only celebration. No matter the age, gender or belief, beauty is for everyone. And, to keep bringing the best of beauty to our audience, we offer a range of special services and added extras.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
At Sephora, we believe that beauty has a transformative power that allows us to express our personalities and embrace our unique identities - there should be no rules or judgements, only celebration. No matter the age, gender or belief, beauty is for everyone. And, to keep bringing the best of beauty to our audience, we offer a range of special services and added extras.