Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о ROL Cruise | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 25,560 отзывов

Надежный клиент

Подтверждено Feefo

9 months ago

The booking agent dealt with our booking politely , efficiently and with good humour and answered a series of questions and requests out to him excellently

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are pleased to hear that the agent was polite and efficient. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

9 months ago

I know I will have a wonderful holiday.

Excellent and very helpful. Most important for me is access to Liverpool Airport - wonderful!!!!

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are thrilled to hear that the agent provided excellent service and was very helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

John Skitt

Подтверждено Feefo

GBR

9 months ago

Что John Skitt сказал(-а) о ROL Cruise:

Always easy to book a holiday/cruise,knowageale and Always helpful

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are thrilled to hear that you found our agent knowledgeable and helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

9 months ago

Ok and easy to deal with

Megan Hammond

ROL Cruise

9 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

9 months ago

Friendly, helpful service.

Rachel was so friendly and helpful. I'd noticed that people had recommended ROL on several cruise FB pages so decided to try it. Will use ROL again.

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are delighted to hear that you found Rachel friendly and helpful. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

9 months ago

Always good communication take care of your whole holiday experience .

Megan Hammond

ROL Cruise

9 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Philippa Thomas

Подтверждено Feefo

GBR

9 months ago

Что Philippa Thomas сказал(-а) о ROL Cruise:

Brilliant service, thank you

I have just booked a cruise with Fred Olsen through ROL and it was very easy. The operater was very helpful and managed to get 2 cabins very close together for us as 1 needed to be an accessible...

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Megan Hammond

ROL Cruise

9 months ago

Thank you for your amazing review. We are so pleased to hear that the agent was very helpful and provided brilliant service. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Fiona Hick

Подтверждено Feefo

GBR

9 months ago

Что Fiona Hick сказал(-а) о ROL Cruise:

Excellent Service

Received a prompt phone call from helpful member of ROL staff. Cruise booked within minutes.

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are thrilled to hear that the service was excellent and agent was helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

9 months ago

Great service lady explained everything very clearly and was very helpful this is my first cruise and she really put my mind at ease

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are delighted to hear that the service was great. We hope you are looking forward to your first cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Pauline Doherty

Подтверждено Feefo

GBR

9 months ago

Что Pauline Doherty сказал(-а) о ROL Cruise:

Very good

Always lovely staff on the end of the phone very helpful and informative

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are pleased to hear that the agent was very helpful and informative. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

Почему стоит доверять отзывам Feefo?

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