Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о ROL Cruise | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 25,560 отзывов

Надежный клиент

Подтверждено Feefo

9 months ago

Very Good Service

Very helpful service from Edward. I always use ROL to book my cruises and I have had a consistently good experience.

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are delighted to hear that you found Edward very helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

9 months ago

Friendly and professional service

Very friendly and helpful. Phone answered promptly and my booking was made in a professional, but friendly manner

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are so pleased to hear that the agent was friendly, helpful and professional. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

9 months ago

Up to the excellent standard I have experienced over many years.

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are so pleased to hear that the service was excellent. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

9 months ago

2027 booking Norway

Service was excellent with choices given and all questions answered.

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are delighted to hear that the service was excellent. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

9 months ago

Good

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are pleased to hear that the service was good. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Joy Prince

Подтверждено Feefo

GBR

9 months ago

Что Joy Prince сказал(-а) о ROL Cruise:

Very helpful and happy person

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are pleased to hear that the agent was very happy and helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

9 months ago

Christmas Cruise

Very helpful and informative. Both Ellis and Shane were very helpful with our queries about our next cruise.

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are delighted to hear that you found Ellis & Shane very helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

9 months ago

Excellent service

Excellent and clear information given

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are delighted to hear that the service was excellent and clear information was provided by our agent. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

9 months ago

Misleading pricing

Booking reference 583572 1 Despite the first day (I assume because the ROL brochure arrived that day) of the cruise offer I was informed that the price had was not as advertised and had increased...

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Megan Hammond

ROL Cruise

8 months ago

Thank you for your review. We have passed your comments on to the relevant team and can confirm that we have sent your payment receipt again via email. Please be advised when this brochure was signed off on the 24th September, the fares and availability were correct. Unfortunately, sailings will be fluid pricing as soon as they launch and once the advertised cabins are sold out, the price will increase. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

9 months ago

Excellent, always!

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are pleased to hear that the service was excellent. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

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