They were very helpful. I was impressed they enquired if any of the party travelling needed assistance at the airport.
Megan Hammond
ROL Cruise
13 hours ago
Thank you for your kind review. We're delighted to hear that our team was so helpful and that you appreciated being asked about any assistance requirements at the airport. We believe it's important to ensure every aspect of your journey is as comfortable and stress-free as possible. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
0
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Надежный клиент
Подтверждено Feefo
1 day ago
Always excellent.
Always polite, friendly and informative. They make sure you get a good cabin.
Megan Hammond
ROL Cruise
13 hours ago
Thank you for your lovely review. We're delighted to hear you found our team polite, friendly and informative. It's great to know we were able to help you find a cabin that suited your needs and ensure everything was arranged with confidence. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
0
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LK
Laurie Knox
Подтверждено Feefo
GBR
1 day ago
Что Laurie Knox сказал(-а) о ROL Cruise:
excellent value
Prompt and efficient
Megan Hammond
ROL Cruise
1 day ago
Thank you for your feedback. We're pleased to hear that you found our service prompt and efficient. We appreciate your support and look forward to helping you again in the future. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
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Надежный клиент
Подтверждено Feefo
2 days ago
Excellent service as usual
Always gives an excellent attention to the customer's needs in a very professional manner. Will go out of their way to make sure every detail is what the customer wants and needs to make the holiday...
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Megan Hammond
ROL Cruise
2 days ago
Thank you for your review. We are delighted to hear that our agent delivered such a professional service and provided an excellent experience. Your kind feedback is greatly appreciated, and we hope you have a wonderful time on your upcoming cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
0
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PD
Patricia Denton
Подтверждено Feefo
GBR
4 days ago
Что Patricia Denton сказал(-а) о ROL Cruise:
Wendy Wu tour to Philippines Nov 27
Logan went out of his way to try and achieve my wishes. Thank you Logan
Megan Hammond
ROL Cruise
4 days ago
Thank you for your review. We're delighted to hear that Logan went out of his way to assist and worked hard to achieve exactly what you were looking for. We'll be sure to pass on your kind comments to him. If we can be of further assistance, please do get in touch. Kind regards, The ROL Cruise Team
0
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Надежный клиент
Подтверждено Feefo
5 days ago
1st time booking
Call back , information given re best side of the ship for my cruise when choosing cabin
Megan Hammond
ROL Cruise
4 days ago
Thank you for your review. We're pleased to hear that our team was able to call you back promptly and provide helpful information when choosing your cabin. Selecting the right location on board can make all the difference, so we're glad we could assist with your decision. If we can be of further assistance, please do get in touch. Kind regards, The ROL Cruise Team
0
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SC
Shirley Cox
Подтверждено Feefo
GBR
6 days ago
Что Shirley Cox сказал(-а) о ROL Cruise:
Holiday of s life time
Have booked with them for many years and have been excellent. The guys on the phone are very knowledgeable about there travel programme, will walk you through the process of what's what.
Megan Hammond
ROL Cruise
4 days ago
Thank you for your review and for booking with ROL Cruise over the years. We're pleased to hear that you've consistently received excellent service from our team and that you find our cruise specialists knowledgeable and helpful throughout the booking process. We truly appreciate your continued support. If we can be of further assistance, please do get in touch. Kind regards, The ROL Cruise Team
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Надежный клиент
Подтверждено Feefo
7 days ago
It was easy
Megan Hammond
ROL Cruise
4 days ago
Thank you for your 5-star review. We're pleased to hear that you found the booking process easy. Thank you for choosing ROL Cruise, and we appreciate you taking the time to share your feedback. If we can be of further assistance, please do get in touch. Kind regards, The ROL Cruise Team
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Надежный клиент
Подтверждено Feefo
8 days ago
Excellent customer service
Excellent service. Jake went above and beyond to help us with our booking. Explained the questions I asked in a friendly polite manner.
Megan Hammond
ROL Cruise
7 days ago
Thank you for your wonderful feedback. We are delighted to hear that Jake provided excellent service and went above and beyond to assist with your booking. It's great to know that he was able to answer all your questions in a friendly and professional manner. We will be sure to pass your kind comments on to Jake. If we can be of further assistance, please do get in touch. Kind regards, The ROL Cruise Team
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JE
John Elston
Подтверждено Feefo
GBR
8 days ago
Что John Elston сказал(-а) о ROL Cruise:
A great rewarding experience.
Very pleased with the service. The agent who dealt with us was really good, professional but friendly. We had a good idea of what we wanted and she (Leona) listened well, asked relevant questions and...
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Megan Hammond
ROL Cruise
8 days ago
Thank you for your lovely review. We're pleased to hear that Leona provided helpful and professional service, making the booking process straightforward and enjoyable. It's wonderful to know you're feeling confident and looking forward to your holiday. Thank you for choosing ROL Cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
With over 30 years’ experience at ROL Cruise, we are trying to do things a little differently to the rest of the competition, and that is why we are The UK’s No.1 Independent Cruise Specialist. Choosing ROL Cruise is choosing quality and ensuring an award-winning service for your next holiday.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
With over 30 years’ experience at ROL Cruise, we are trying to do things a little differently to the rest of the competition, and that is why we are The UK’s No.1 Independent Cruise Specialist. Choosing ROL Cruise is choosing quality and ensuring an award-winning service for your next holiday.