Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о ROL Cruise | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 25,559 отзывов

Надежный клиент

Подтверждено Feefo

8 months ago

2027 Cruise sorted!!

With the help of ROL have managed not only the cruise I wanted ! But also the Cabin I asked for ! and cheaper than going what the cruise company were selling the cruise for !!! Very happy !! Thank...

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Megan Hammond

ROL Cruise

8 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Susan Welford

Подтверждено Feefo

GBR

8 months ago

Что Susan Welford сказал(-а) о ROL Cruise:

Helpful and efficient.

Efficient , helpful and answered all questions to enable me to decide . Good communication.

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are pleased to hear that the agent was efficient and helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Margaret Engel

Подтверждено Feefo

GBR

8 months ago

Что Margaret Engel сказал(-а) о ROL Cruise:

Great response time. Next day after enquiry submitted. Great information and knowledge.

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are pleased to hear that the agent was informative and knowledgeable. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Robert Ewels

Подтверждено Feefo

GBR

9 months ago

Что Robert Ewels сказал(-а) о ROL Cruise:

It is what I am used to from you and why I deal with you.

Excellent.clear concise and professional.

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are pleased to hear that the service was excellent and the agent was professional. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Douglas Boynton

Подтверждено Feefo

GBR

9 months ago

Что Douglas Boynton сказал(-а) о ROL Cruise:

New River Cruise Booking

A lady called Jo dealt with my booking for a river cruise It was a complicated booking because we had vouchers from the cruise company which necessitated her contacting them directly She did this...

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Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are delighted to hear that Jo was able to assist you with your booking. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

9 months ago

Highly professional and helpful

Professional, helpful and very easy to reach and to communicate with. Agents go a long way to help clients.

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are so pleased to hear that the agent was professional and helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Geoffrey Till

Подтверждено Feefo

9 months ago

Что Geoffrey Till сказал(-а) о ROL Cruise:

Friendly, quick service.

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are pleased to hear that the service was friendly and quick. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Roger Gaffney

Подтверждено Feefo

GBR

9 months ago

Что Roger Gaffney сказал(-а) о ROL Cruise:

Grand Voyage special service!

great engagement with us to find the right cabin at the right price! A couple of calls and discussions with your excellent staff in the Concierge Dept. and we were sorted and very happy with the deal.

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are so pleased to hear that you find our agents excellent. I will pass your lovely review to the Concierge Team. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Shirley Rea

Подтверждено Feefo

9 months ago

Что Shirley Rea сказал(-а) о ROL Cruise:

Always excellent; never to be faulted

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are so pleased to hear that our agents always provide excellent service. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

9 months ago

Very Good Service

Very helpful service from Edward. I always use ROL to book my cruises and I have had a consistently good experience.

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are delighted to hear that you found Edward very helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

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