Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о ROL Cruise | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 25,555 отзывов

Martin Kavanagh

Подтверждено Feefo

GBR

8 months ago

Что Martin Kavanagh сказал(-а) о ROL Cruise:

fast,efficient, factual

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are pleased to hear that you found the booking process fast, efficient and factual. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Karen Cusack

Подтверждено Feefo

GBR

8 months ago

Что Karen Cusack сказал(-а) о ROL Cruise:

Cruise miles dilemma.

Explained everything in simple terms instead of jargon. Friendly, polite and knowledgeable.

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are thrilled to hear that you found our agents friendly, polite and knowledgeable. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Linda Davis

Подтверждено Feefo

GBR

8 months ago

Что Linda Davis сказал(-а) о ROL Cruise:

Excellent service

Excellent Shane responded to an enquiry wry efficiently. An excellent service resulting in sale and booking for 2027. Would highly recommend and will be calling soon regarding another 2027 cruise.

Megan Hammond

ROL Cruise

8 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. We are delighted that you would recommend us and that you found Shane excellent and efficient. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

8 months ago

Booking

Very efficient and friendly service

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are delighted to hear that the service was very efficient and friendly. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

8 months ago

They listen to your requirements and suggest what will suit you.

Megan Hammond

ROL Cruise

8 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

8 months ago

very friendly, polite and efficient staff who dealt with my enquiry very satisfactorily.

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are thrilled to hear that you find our agents very friendly, polite and efficient. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

8 months ago

HAPPY TRAVELLERS!!

I was put through to Olly to help with my questions and possible booking. He was very helpful, patient and cheerful so I felt very relaxed. Booking was completed easily and we were very happy with...

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Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are delighted to hear that you found Olly very helpful, patient and cheerful. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Leslie Nokes

Подтверждено Feefo

GBR

8 months ago

Что Leslie Nokes сказал(-а) о ROL Cruise:

Easy as making a telephone call

Booked what I wanted without any problems. Cabin availability explained and requests noted. Even offered congratulations 18 months in advance.

Megan Hammond

ROL Cruise

8 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

8 months ago

Helpful agent

Very helpful lady did everything we asked. She booked our cruise at short notice and organised the cabin for us .

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are so pleased to hear that the agent was very helpful and was able to assist with your booking. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

8 months ago

First port of call to book cruises

Clear, efficient information given, staff were well informed and very helpful

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are delighted to hear that you found our agents very helpful and efficient. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

Почему стоит доверять отзывам Feefo?

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