Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о ROL Cruise | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 25,555 отзывов

Gillian Webb

Подтверждено Feefo

8 months ago

Что Gillian Webb сказал(-а) о ROL Cruise:

Changes on booked cruises by P&O when I was cruising on a Saga ship.

Very helpful about changes in cruise bookings.

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are so pleased to hear that our agents were able to assist you with your bookings. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

8 months ago

Excellent customer service asalways

Excellent

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are delighted to hear that you found the service excellent. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

8 months ago

Two unanswered calls and then quick, excellent service.

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are pleased to hear that the service was excellent. Please be assured we are always striving to improve our wait times. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

8 months ago

Very helpful assistantd and had a very pleasant manner

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are pleased to hear that the agent was very helpful and pleasant. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Anne Davies-Thomas

Подтверждено Feefo

USA

8 months ago

Что Anne Davies-Thomas сказал(-а) о ROL Cruise:

Staff are always very helpful, have been with them for many years and cannot fault the holidays

Megan Hammond

ROL Cruise

8 months ago

Thank you for your amazing review, we are so pleased that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Patricia Mitchell

Подтверждено Feefo

8 months ago

Что Patricia Mitchell сказал(-а) о ROL Cruise:

Excellent service

Understanding. Helpful good advice and explored best options Felt confident in booking.

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are thrilled to hear that the service was excellent. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

8 months ago

Early days!

Very easy to pay my deposit for 2027 trip - so far so good!

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are pleased to hear that you found the booking process very easy. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Carole Andrews

Подтверждено Feefo

GBR

8 months ago

Что Carole Andrews сказал(-а) о ROL Cruise:

Fantastic service!

Very efficient, personal and friendly service - Jasmin was able to provide me with the exact cruise that I wanted and at a great price!

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are delighted to hear that Jasmine provided very efficient, personal and friendly service. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Christine Leister-Crow

Подтверждено Feefo

8 months ago

Что Christine Leister-Crow сказал(-а) о ROL Cruise:

wonderful cruise

the service & standards are second to none.

Megan Hammond

ROL Cruise

8 months ago

Thank you for your 5-star review, we are so pleased to hear that you are happy with the service provided. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

8 months ago

Gave the service one would have hoped to receive all the time.

Megan Hammond

ROL Cruise

8 months ago

Thank you for your 4-star review, we hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

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