Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о ROL Cruise | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 25,555 отзывов

Dale Andrews

Подтверждено Feefo

GBR

8 months ago

Что Dale Andrews сказал(-а) о ROL Cruise:

Very rapid and competent attention

Megan Hammond

ROL Cruise

8 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Dale Andrews

Подтверждено Feefo

GBR

8 months ago

Что Dale Andrews сказал(-а) о ROL Cruise:

Very rapid and competent attention

Megan Hammond

ROL Cruise

8 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

8 months ago

Good service

It was all efficiently dealt with and completed

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are pleased to hear that the service was good and efficient. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

David

Подтверждено Feefo

GBR

8 months ago

Что David сказал(-а) о ROL Cruise:

Excellent advice as always

ROL, once again, provided excellent advice in researching the best cruise for us. They were keen to provide the right solution for our cruise cabin and transport needs. As we neared a decision they...

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Megan Hammond

ROL Cruise

8 months ago

Thank you for your amazing review, we are so pleased that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Leigh Carter

Подтверждено Feefo

GBR

8 months ago

Что Leigh Carter сказал(-а) о ROL Cruise:

Excellent in a crisis

I needed to cancel and rebook an upcoming cruise due to medical emergency and Kelly was extremely sympathetic and helpful in sorting this matter.She phoned back very swiftly with an excellent...

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Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are delighted to hear that Kelly was able to assist you with your booking. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

8 months ago

Good service

Efficient friendly and informative.

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are thrilled to hear that the agent was efficient, friendly and informative. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

June Maundrell

Подтверждено Feefo

GBR

8 months ago

Что June Maundrell сказал(-а) о ROL Cruise:

Really helpful sales consultant (Jo)

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are delighted to hear that you found Jo very helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

C. Norman

Подтверждено Feefo

GBR

8 months ago

Что C. Norman сказал(-а) о ROL Cruise:

Straightforward and easy transaction in booking a cruise and paying deposit

Quick and clear guidance in booking a cruise. Follow-up email arrived promptly with initial details and invoice. Conversation included advice regarding paying the balance, and travel insurance.

Megan Hammond

ROL Cruise

8 months ago

Thank you for your 4-star review, we hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

8 months ago

latest booking experience

Excellent as usual. Helpful friendly agent .

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are so pleased to hear that the agent was friendly and helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

8 months ago

Very helpful. Contacted by email and phone and given very detailed useful information.

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are delighted to hear that you found the agent very helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

Почему стоит доверять отзывам Feefo?

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