Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о ROL Cruise | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 25,553 отзывов

Patricia Mathieson

Подтверждено Feefo

GBR

7 months ago

Что Patricia Mathieson сказал(-а) о ROL Cruise:

Good service

Very professional

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are pleased to hear that the agent provided good service and was very professional. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Leslie Hughes

Подтверждено Feefo

GBR

7 months ago

Что Leslie Hughes сказал(-а) о ROL Cruise:

Excellent service

Excellent, efficient, friendly service!

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are delighted to hear that you found our agents excellent, efficient and friendly. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

8 months ago

Great sevice

Always a great service

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are thrilled to hear that the service was great. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

8 months ago

A great company to deal with

It wad very good, Matthew was very helpful, he was knowledgeable about the cruise I was interested in. He explained everything clearly and gave me ample time to ask questions

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are delighted to hear that you found Matthew very helpful and knowledgeable. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

John Kane

Подтверждено Feefo

GBR

8 months ago

Что John Kane сказал(-а) о ROL Cruise:

Always a Pleasure with ROL

Excellent service from Jasmine who had extensive knowledge of the company we wished to book with. Her expert guidance was invaluable.

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are delighted to hear that you found Jasmine excellent and knowledgeable. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

8 months ago

A quick efficient and pleasant experience with Shane in ROL

My first experience with ROL was very good, efficient, informative and got back to me straight away which I really liked - got info asked questions and booked

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are delighted to hear that you found Shane very good, efficient and informative. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Janice Forrester

Подтверждено Feefo

GBR

8 months ago

Что Janice Forrester сказал(-а) о ROL Cruise:

Easy booking

Good. Very helpful lady who said she had been on the cruise we were looking at herself ,this year. Very simple.

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are pleased to hear that you found the booking process easy and the agent was very helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

8 months ago

Service ok

Initially did not get call back when agent said they would so persevered and in the end got good service on booking.

Megan Hammond

ROL Cruise

7 months ago

Thank you for your 4-star review, we hope you are looking forward to your holiday. Please be assured we are always striving to improve our service and we hope that in the future your experience is much improved. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Les Nokes

Подтверждено Feefo

GBR

8 months ago

Что Les Nokes сказал(-а) о ROL Cruise:

Easy as making a telephone call

Know what you want and then let ROL secure it. Best to have deck plans to hand to help with finalising the deal. Check that the price quoted is the best available before sealing the deal.

Megan Hammond

ROL Cruise

7 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Jennifer Clowes

Подтверждено Feefo

GBR

8 months ago

Что Jennifer Clowes сказал(-а) о ROL Cruise:

Always helpful & friendly!

Professional, friendly, knowledgeable & helpful staff.

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are delighted to hear that you found our agents professional, friendly, knowledgeable and helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

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