Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о ROL Cruise | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 25,553 отзывов

Надежный клиент

Подтверждено Feefo

7 months ago

Excellent Customer Service

Spoke to Jake - Excellent customer service, this is our first river cruise so wanted to go with a reputable company with every thing included, at a very compatible price.

Georgina Todd

ROL Cruise

7 months ago

Thank you for your review, we are delighted to hear that you found Jake friendly and efficient. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

7 months ago

Excellent Service

Excellent service. The agent was very knowledgeable and polite. He quickly understood my requirements and made the booking efficiently.

Georgina Todd

ROL Cruise

7 months ago

Thank you for your review, we are delighted to hear that the agent was helpful and able to assist with your booking. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

7 months ago

Very pleased

My friend phoned them to book a cruise for 2027. They was very helpful and got us a good deal and cabins next to each other used them several times before always very helpful.

Georgina Todd

ROL Cruise

7 months ago

John Puttick

Подтверждено Feefo

7 months ago

Что John Puttick сказал(-а) о ROL Cruise:

Zac's the Man!

Zac was able to answer all my queries knowledgeably and without a rush. He noted all my requirements and was able to meet them with the right cabin for us.

Georgina Todd

ROL Cruise

7 months ago

Thank you for your review, we are delighted to hear that you found Zac friendly and efficient. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

7 months ago

Excellent Customer Service

Excellent Customer Service. Answered all the questions I had quickly and efficiently.

Georgina Todd

ROL Cruise

7 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

7 months ago

Happy customer

I received excellent care and attention when speaking to a lovely lady. I was helped navigate a problem with the minimum of fuss and received good advice.

Georgina Todd

ROL Cruise

7 months ago

Thank you for your review, we are delighted to hear that you found our agents professional, friendly, knowledgeable and helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team.

Надежный клиент

Подтверждено Feefo

7 months ago

Very efficient.

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are pleased to hear that the service was very efficient. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

7 months ago

Ability to book by phone for 2 independent people. Luke was excellent ensuring we had cabins near each other for the 2 cruises we booked. We will have our booking and travel arrangements linked....

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Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are delighted to hear that Luke was able to assist you with your bookings. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

7 months ago

Great Service

As per our expectations, polite, clear information and service is to notch!

Megan Hammond

ROL Cruise

7 months ago

Thank you for your 4-star review, we hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

7 months ago

Always efficient and friendly

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are pleased to hear that you find our agents efficient and friendly. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

Почему стоит доверять отзывам Feefo?

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