Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о ROL Cruise | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 25,553 отзывов

Надежный клиент

Подтверждено Feefo

7 months ago

Well trained and professional

Darren was helpful and compassionate. He seemed to understand our needs and explained all our concerns appropriately.

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are thrilled to hear that you found Darren helpful and professional. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

7 months ago

Knowledgeable

I thought the service was very good. Always helpful, even when I have to call them several times if I can’t understand what they have told me. Very patient.

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are pleased to hear that the agent was knowledgeable, helpful and patient. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

7 months ago

Excellent

Very helpful, efficient and friendly.

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are pleased to hear that the agent was very helpful, efficient and friendly. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

7 months ago

Booked just in time.

I needed information about a cruise which I had seen advertised on speaking to an agent he gave me all the information and more which enabled me to come to a decision to book the cruise.

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are so pleased to hear that our agent was able to assist you with your booking. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

7 months ago

Friendly, helpful, professional.

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are delighted to hear that the agent was friendly, helpful and professional. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

7 months ago

Another great start to another adventure.

Jake is always helpful and proactive. Great service.

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are delighted to hear that you found Jake helpful and proactive. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

7 months ago

Great service

All very personal and efficient.

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are delighted to hear that the agent provided very personal and efficient service. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

7 months ago

Morgan gave us an excellent service in booking our next adventure.

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are so pleased to hear that Morgan provided excellent service. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

James Brown

Подтверждено Feefo

GBR

7 months ago

Что James Brown сказал(-а) о ROL Cruise:

Good guidance

Pleasant and efficient

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are pleased to hear that the agent was pleasant and efficient. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

7 months ago

Effective cruise holiday booking.

The service was satisfactory and I was able to book the cruise that you had provided in your mail circular.

Georgina Todd

ROL Cruise

7 months ago

Thank you for your 4-star review, we hope you are looking forward to your holiday. Please be assured we are always striving to improve our service and we hope that in the future your experience is much improved. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

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