Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о ROL Cruise | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 25,551 отзывов

Надежный клиент

Подтверждено Feefo

7 months ago

Always very helpful

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are pleased to hear that the agent was very helpful. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Christine Tron

Подтверждено Feefo

GBR

7 months ago

Что Christine Tron сказал(-а) о ROL Cruise:

Efficient knowledgeable staff make booking easy

Always book through ROL Friendly knowledgeable assistant who was familiar with the ship. Gave me a direct number so I could speak to same person the following day and book

Megan Hammond

ROL Cruise

7 months ago

Thank you for your lovely review, we are so pleased that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

7 months ago

Phoned on Saturday to book up a cruise, didn’t wait long for them to answer the phone. Spoke Luke who was really helpful

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are delighted to hear that you found Luke helpful. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Doreen Jones

Подтверждено Feefo

7 months ago

Что Doreen Jones сказал(-а) о ROL Cruise:

Katy was very helpful and friendly. My friend and I have booked a cruise for Christmas 2026 with ROL. We always get good service and information about our holidays. We are going on a cruise for...

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Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are delighted to hear that you found Katy very helpful and friendly. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

7 months ago

excellent service

Excellent service have used ROL several times. No problems

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are so pleased to hear that the service was excellent. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

7 months ago

Thank you

Very helpful person helping us. So far it a painless procedure Thank you

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are thrilled to hear that the agent was very helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Alan Gamblin

Подтверждено Feefo

GBR

7 months ago

Что Alan Gamblin сказал(-а) о ROL Cruise:

Easy Booking

Always helpful. Efficient and informative process. Thankyou

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are pleased to hear that the agent was helpful, efficient and informative. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Ronald Wilson

Подтверждено Feefo

GBR

7 months ago

Что Ronald Wilson сказал(-а) о ROL Cruise:

Great customer service

Only booked so far, but Luke was very helpful and friendly, clearly new the ship and what we needed.

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are delighted to hear that you found Luke very helpful and friendly. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

7 months ago

Well trained and professional

Darren was helpful and compassionate. He seemed to understand our needs and explained all our concerns appropriately.

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are thrilled to hear that you found Darren helpful and professional. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

7 months ago

Knowledgeable

I thought the service was very good. Always helpful, even when I have to call them several times if I can’t understand what they have told me. Very patient.

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are pleased to hear that the agent was knowledgeable, helpful and patient. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

Почему стоит доверять отзывам Feefo?

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