Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о ROL Cruise

Просмотр всех 25,692 отзывов

Надежный клиент

Подтверждено Feefo

8 months ago

Fantastic service when we needed it most.

When our holiday flight was cancelled 2 hours before flying to Hanoi vis Dubai (after booking it a 14 months earlier) we were extremely disappointed and worried that we would lose our money or need...

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Megan Hammond

ROL Cruise

8 months ago

Thank you for your lovely review, we are so pleased that Stuart and Charlotte were able to assist with transferring your bookings. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Philip Goodwin

Подтверждено Feefo

GBR

8 months ago

Что Philip Goodwin сказал(-а) о ROL Cruise:

Well looked after, and understood what we were looking for.

Megan Hammond

ROL Cruise

8 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

8 months ago

very helpful & friendly

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are pleased to hear that the agent was very helpful and friendly. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

8 months ago

Rserervation operative

Callum Brennan was excellent: courteous, knowledgeable and efficient

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are delighted to hear that you found excellent, courteous, knowledgeable and efficient. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Richard Williamson

Подтверждено Feefo

GBR

8 months ago

Что Richard Williamson сказал(-а) о ROL Cruise:

As good as last time !

Very efficient and helpful. I have used ROL before and they were very good then as well. Richard

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are pleased to hear that you find our agents efficient and helpful. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

8 months ago

Friendly, knowledgeable and helpful

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are delighted to hear that the agent was friendly, knowledgeable and helpful. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

8 months ago

Staff are always helpful and informative.

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are pleased to hear that you find our agents helpful and informative. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

8 months ago

Would recommend great service

2nd cruise booked with ROL as the first booking went very smoothly. Very helpful pleasant booking agents and customer service staff, most importantly they always answered the phone and explained all...

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Megan Hammond

ROL Cruise

8 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. We are delighted that you would recommend us and that you find our agents very helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Derek Nobbs

Подтверждено Feefo

GBR

8 months ago

Что Derek Nobbs сказал(-а) о ROL Cruise:

Holiday Sorted

We wanted something different from what was on offer and Luke was able to sort out our requirements within what ROL was able to offer. It took a couple of times for him to consult with his support...

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Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are so pleased to hear that Luke was able to assist you with your booking. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

James Blewett

Подтверждено Feefo

GBR

8 months ago

Что James Blewett сказал(-а) о ROL Cruise:

Excellent

Excellent Company, very helpful staff, nothing is a problem. Have booked with ROL previously and have already booked another cruise with them

Megan Hammond

ROL Cruise

8 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. We are delighted to hear that you found our agents very helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

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