Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о ROL Cruise | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 25,551 отзывов

Janis Deans

Подтверждено Feefo

GBR

7 months ago

Что Janis Deans сказал(-а) о ROL Cruise:

Polite and friendly

Polite and friendly staff who know about your requirements.

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are pleased to hear that the agent was polite and friendly. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Alan

Подтверждено Feefo

7 months ago

Что Alan сказал(-а) о ROL Cruise:

Excellent Service

Excellent & helpful sales and staff in general, a pleasure to come in contact with, will use again.

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are delighted to hear that the service was excellent and our agents were helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

7 months ago

Cruise the Xmas markets

Very good and efficient service. Found the type of cabin we wanted on the cruise that fitted our dates best. Also got us a good price with add-ons that added extra value.

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are delighted to hear that the service was very good and efficient. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Paul Livermore

Подтверждено Feefo

GBR

7 months ago

Что Paul Livermore сказал(-а) о ROL Cruise:

Easy booking

Great service provided by sales contact centre, helpful friendly staff, confirmed itinerary and any options available, good overall service.

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are pleased to hear that the service was great and you found our agents helpful and friendly. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Richard Saunders

Подтверждено Feefo

7 months ago

Что Richard Saunders сказал(-а) о ROL Cruise:

Excellent

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are pleased to hear that the service was excellent. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

7 months ago

Excellent. Very helpful staff - nothing too much trouble.

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are pleased to hear that you find our agents very helpful. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

7 months ago

Very helpful, very friendly. Work hard to give best deal

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are pleased to hear that the agent was very helpful and friendly. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Подтверждено Feefo

GBR

7 months ago

Что JO сказал(-а) о ROL Cruise:

Booking for a cruise

It is my first booking through ROL and have found them very helpful and efficient.

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are delighted to hear that you found our agents helpful and efficient. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

L Brown

Подтверждено Feefo

GBR

7 months ago

Что L Brown сказал(-а) о ROL Cruise:

Great service

Katie was great, explained everything and called back with further information at exactly the time that she said she would. Excellent service!

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are delighted to hear that Katie provided excellent service. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

7 months ago

we never use social media or reviews.

We have used ROL on several occasions, every member of staff I have spoken to, has been helpful and knowledable..

Megan Hammond

ROL Cruise

7 months ago

Thank you for your lovely review, we are so pleased that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Не получили приглашение оставить отзыв?

Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

Почему стоит доверять отзывам Feefo?

Узнать больше о Feefo