Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о ROL Cruise | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 25,551 отзывов

Christine carter

Подтверждено Feefo

IMN

6 months ago

Что Christine carter сказал(-а) о ROL Cruise:

Cruise life made easy

Very quickly responded to my email of enquiry. Explained everything clearly and told me the best deals .his name was Billy and was very friendly and polite on the phone. Confirmed emails came...

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Megan Hammond

ROL Cruise

6 months ago

Thank you for your lovely review, we are delighted to hear that you found Billy friendly and polite. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

6 months ago

Easy Booking with ROL

Excellent. The person we dealt with was very helpful. Everything we needed to know was explained.

Megan Hammond

ROL Cruise

6 months ago

Thank you for your review, we are pleased to hear that the service was excellent. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

6 months ago

Original contact did not advise she was about to be away Second attempt good

Megan Hammond

ROL Cruise

6 months ago

Thank you for your 4-star review, we hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Carole Noble

Подтверждено Feefo

GBR

6 months ago

Что Carole Noble сказал(-а) о ROL Cruise:

ROL - a positive and personal experience, really good customer service

Second time I've booked via ROL, they're a pleasure to deal with. Nothing is too much trouble and they're happy to answer any questions. Very personable service - unrushed, positive, humorous and...

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Megan Hammond

ROL Cruise

6 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. We are delighted to hear that you had a great experience with us. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

6 months ago

Norway Cruise

Excellent and easy process looking forward to our trip in February 2026

Megan Hammond

ROL Cruise

6 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Maria McCaffery

Подтверждено Feefo

GBR

6 months ago

Что Maria McCaffery сказал(-а) о ROL Cruise:

I was very pleased. The agent, Max, was very knowledgeable and obliging. He helped me to secure a firm booking on attractive terms for a cruise I've been thinking about for almost a year. I'm very...

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Megan Hammond

ROL Cruise

6 months ago

Thank you for your review, we are pleased to hear that the agent was very knowledgeable and obliging. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Janis Deans

Подтверждено Feefo

GBR

6 months ago

Что Janis Deans сказал(-а) о ROL Cruise:

Excellent service and great prices

Excellent service with fabulous prices finding exactly the right holiday for us.

Megan Hammond

ROL Cruise

6 months ago

Thank you for your review, we are pleased to hear that the service was excellent. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Dennis Knight

Подтверждено Feefo

6 months ago

Что Dennis Knight сказал(-а) о ROL Cruise:

Simply the best

Megan Hammond

ROL Cruise

6 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Traveller

Подтверждено Feefo

GBR

6 months ago

Что Traveller сказал(-а) о ROL Cruise:

Great company to deal with

The phone was answered promptly, the agent was friendly and efficient. I was offered a deal which saved £500 off the original price. We travel with Scenic cruises - a “luxury” travel company based in...

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Megan Hammond

ROL Cruise

6 months ago

Thank you for your review, we are pleased to hear that you find our agents friendly and efficient. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Martin Lewis

Подтверждено Feefo

6 months ago

Что Martin Lewis сказал(-а) о ROL Cruise:

Outstanding service from ROL - to be recommended as cruise agents!!

My call answered promptly, your operator was knowledgeable, extremely helpful and within 10 minutes I had successfully booked two cruises.

Megan Hammond

ROL Cruise

6 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. We are delighted that you would recommend us and that you find our agents knowledgeable and helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

Почему стоит доверять отзывам Feefo?

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