Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о ROL Cruise | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 25,551 отзывов

Надежный клиент

Подтверждено Feefo

6 months ago

Booking a cruise holiday on a small ship

Person i spoke to was very friendly and helpful. Spent time with me to ensure i booked the best deal available. I booked a cruise holiday on a small ship

Megan Hammond

ROL Cruise

6 months ago

Thank you for your review, we are thrilled to hear that the agent was friendly and helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Подтверждено Feefo

GBR

6 months ago

Что PM сказал(-а) о ROL Cruise:

Professional and knowledgeable

Professional and knowledgeable, Kate was very helpful in answering our questions. Booking the cruise was very efficient.

Megan Hammond

ROL Cruise

6 months ago

Thank you for your review, we are delighted to hear that you found Kate professional, knowledgeable and helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

John Parker

Подтверждено Feefo

GBR

6 months ago

Что John Parker сказал(-а) о ROL Cruise:

Excellent Cruise

All the service was very good . The transfer from the final port to the hotel was half an hour late , the only blemish

Megan Hammond

ROL Cruise

6 months ago

Thank you for your review, we are pleased to hear that the service was excellent. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Christina Wheeler

Подтверждено Feefo

GBR

7 months ago

Что Christina Wheeler сказал(-а) о ROL Cruise:

Norway cruise

Friendly, helpful staff

Megan Hammond

ROL Cruise

6 months ago

Thank you for your review, we are pleased to hear that the agent was friendly and helpful. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

7 months ago

Very impressive service!

Call answered promptly.Clearly spoken, knowledgeable and helpful. Chris answered all my queries He phoned me back at the time he said he would. There was a problem with the tour operator after we had...

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Megan Hammond

ROL Cruise

6 months ago

Thank you for your review, we are delighted to hear that you found Chris very knowledgeable and helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

7 months ago

Good service

Megan Hammond

ROL Cruise

6 months ago

Thank you for your review, we are pleased to hear that the service was good. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

7 months ago

Very helpful and efficient

Megan Hammond

ROL Cruise

6 months ago

Thank you for your review, we are delighted to hear that the agent was very helpful and efficient. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

7 months ago

Very helpful, nothing is too much trouble

Very helpful, understood our needs, took time and did not rush us to make a decision, we have used them loads of times before- would thoroughly recommend

Megan Hammond

ROL Cruise

6 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. We are delighted that you would recommend us and that you find our agents very helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

7 months ago

Prompt, friendly and informative service. Documents sent out immediately.We have used ROL previously and went back to tem based in that experience

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are pleased to hear that you find our agents prompt, friendly and informative. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

John Bowe

Подтверждено Feefo

7 months ago

Что John Bowe сказал(-а) о ROL Cruise:

Very quick efficient and did what I asked.

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are pleased to hear that the service was quick and efficient. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

Почему стоит доверять отзывам Feefo?

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