Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о ROL Cruise | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 25,551 отзывов

John Furney

Подтверждено Feefo

GBR

6 months ago

Что John Furney сказал(-а) о ROL Cruise:

Real professionalism

ROL should be proud of level of professionalism, knowledge and friendliness which all of their staff seem to have. This booking was another example of this with Callum going beyond the remit to find...

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Megan Hammond

ROL Cruise

6 months ago

Thank you for your review, we are delighted to hear that you find our agents professional, knowledgeable and friendly. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Anne Coates

Подтверждено Feefo

6 months ago

Что Anne Coates сказал(-а) о ROL Cruise:

Efficient and helpful

Megan Hammond

ROL Cruise

6 months ago

Thank you for your review, we are pleased to hear that the agent was efficient and helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Anthony Seddon

Подтверждено Feefo

6 months ago

Что Anthony Seddon сказал(-а) о ROL Cruise:

Efficient

Megan Hammond

ROL Cruise

6 months ago

Thank you for your review, we are pleased to hear that the service was efficient. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Allan Shaw

Подтверждено Feefo

GBR

6 months ago

Что Allan Shaw сказал(-а) о ROL Cruise:

Always great

Always great. ROL are very good and usually get you the best deal available. On the big ships you are a number, on Fred Olsen you are a person.

Megan Hammond

ROL Cruise

6 months ago

Thank you for your 5-star review, we hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Martin Allingham

Подтверждено Feefo

GBR

6 months ago

Что Martin Allingham сказал(-а) о ROL Cruise:

Great service

Agent was very helpful, checking the deal for me was still available and gave me a good price.

Megan Hammond

ROL Cruise

6 months ago

Thank you for your review, we are pleased to hear that the agent was helpful. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

6 months ago

Perfect.

As usual I was very satisfied with the service provided by ROL. Ruby was so helpful, particularly taking into account a tight timescale and a relatively complex purchase involving cancelling one...

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Megan Hammond

ROL Cruise

6 months ago

Thank you for your review, we are delighted to hear that Ruby was able to assist you with your booking. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

6 months ago

As helpful as ever. Patient and knowledgable with any questions I may have had.

Megan Hammond

ROL Cruise

6 months ago

Thank you for your review, we are pleased to hear that you find our agents patient and knowledgeable. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

6 months ago

Friendly and efficient

Megan Hammond

ROL Cruise

6 months ago

Thank you for your review, we are pleased to hear that you find our agents friendly and efficient. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

6 months ago

Cruise life

Brilliant service from Billy . I sent an email enquiring about a cruise and within minutes he was on the phone to me . Explained everything in detail and great prices . My friend and myself wanted...

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Megan Hammond

ROL Cruise

6 months ago

Thank you for your lovely review, we are delighted to hear that Billy provided brilliant service. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

6 months ago

First-rate. Prompt response to queries.

Megan Hammond

ROL Cruise

6 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

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