Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о ROL Cruise | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 25,550 отзывов

Надежный клиент

Подтверждено Feefo

6 months ago

Email query

Liam responded quickly to my recent query. He was very polite and professional. Everything was sorted out efficiently.

Megan Hammond

ROL Cruise

6 months ago

Thank you for your review, we are delighted to hear that you found Liam very polite and professional. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

6 months ago

Very helpful

Billy was extremely helpful with my booking, tried his hardest to get the best price. I did ring others but went back to Billy as he was the best

Megan Hammond

ROL Cruise

6 months ago

Thank you for your review, we are delighted to hear that you found Billy very helpful. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

6 months ago

Good Customer Service

Before you travel, if you need to make amendments to your plans ROL are easy to contact by phone or email and they always do their best to help. If you have problems whilst away (as we did with our...

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Megan Hammond

ROL Cruise

6 months ago

Thank you for your amazing review, we are so pleased that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Ram Singh

Подтверждено Feefo

GBR

6 months ago

Что Ram Singh сказал(-а) о ROL Cruise:

River cruise booking.

Excellent service. The agent I was involved was knowledgeable and helpful.

Megan Hammond

ROL Cruise

6 months ago

Thank you for your review, we are delighted to hear that the agent was knowledgeable and helpful. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

6 months ago

Efficient, cheerful and a good price!

Efficient, timely, and with a very cheerful approach. Excellent communication, and a good price!

Megan Hammond

ROL Cruise

6 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

6 months ago

Staff always helpful and knowledgeable.

Megan Hammond

ROL Cruise

6 months ago

Thank you for your review, we are pleased to hear that you find our agents helpful and knowledgeable. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Robert Darkins

Подтверждено Feefo

GBR

6 months ago

Что Robert Darkins сказал(-а) о ROL Cruise:

Helpful and friendly

Helpful and friendly. The agent answered all my questions and was very helpful

Megan Hammond

ROL Cruise

6 months ago

Thank you for your review, we are pleased to hear that the agent was helpful and informative. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

6 months ago

I can now look forward, with confidence, to my cruise.

The person I dealt with gave me confidence that he ‘knew what he was talking about’. My questions were dealt with very clearly and concisely.

Megan Hammond

ROL Cruise

6 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Barry Raymond

Подтверждено Feefo

GBR

6 months ago

Что Barry Raymond сказал(-а) о ROL Cruise:

ROL on the ball nagain

Excellent service, decided to book a cruise for 2026, Zac advised nothing showing but leave it with me. 20 mins later called to advise had found room we wanted, at acceptable price, so booked it. As...

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Megan Hammond

ROL Cruise

6 months ago

Thank you for your review, we are delighted to hear that Zak was able to assist you with your booking. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

John Furney

Подтверждено Feefo

GBR

6 months ago

Что John Furney сказал(-а) о ROL Cruise:

Real professionalism

ROL should be proud of level of professionalism, knowledge and friendliness which all of their staff seem to have. This booking was another example of this with Callum going beyond the remit to find...

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Megan Hammond

ROL Cruise

6 months ago

Thank you for your review, we are delighted to hear that you find our agents professional, knowledgeable and friendly. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Не получили приглашение оставить отзыв?

Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

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