Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о ROL Cruise | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 25,550 отзывов

Надежный клиент

Подтверждено Feefo

5 months ago

Repeat customer

Always friendly and helpful. Changes to my booking were sorted out quickly and efficiently.

Megan Hammond

ROL Cruise

5 months ago

Thank you for your review, we are delighted to hear that you find our agents friendly and helpful. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Ana

Подтверждено Feefo

GBR

5 months ago

Что Ana сказал(-а) о ROL Cruise:

Great customer service

Great customer service value for money. Matt was very helpful and patient

Megan Hammond

ROL Cruise

5 months ago

Thank you for your review, we are delighted to hear that you found Matt very helpful and patient. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Lesley Kennard

Подтверждено Feefo

GBR

5 months ago

Что Lesley Kennard сказал(-а) о ROL Cruise:

Excellent service always

Used lots of times, always perfectly arranged holidays, excellent service.

Megan Hammond

ROL Cruise

5 months ago

Thank you for your review, we are so pleased that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

5 months ago

Excellent service

As always, very attentive people who listen to what I want. Good prices. Use ROL as my first port of call when booking holidays

Megan Hammond

ROL Cruise

5 months ago

Thank you for your amazing review, we are so pleased that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

5 months ago

Very good

Megan Hammond

ROL Cruise

5 months ago

Thank you for your review, we are pleased to hear that the service was very good. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

5 months ago

Another great trip

Was our 4th trip with Regent. Two weeks of pamoering, great food and seeing an area of the world new to us. Great break before Christmas rush.

Megan Hammond

ROL Cruise

5 months ago

Thank you for your 5-star review, we are so pleased to hear that you enjoyed your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

5 months ago

Brilliant as usual.

Brilliant service as usual. Expert advice and prompt action with the booking by Ellis who was extremely helpful and friendly. We have booked several holidays with ROL and wouldn’t think of going...

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Megan Hammond

ROL Cruise

5 months ago

Thank you for your review, we are delighted to hear that you found Ellis helpful and friendly. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

5 months ago

Friendly service

Friendly and helpful assistance in making our booking for a river cruise.

Megan Hammond

ROL Cruise

5 months ago

Thank you for your review, we are so pleased to hear that the agent was friendly and helpful. We hope you are looking forward to your river cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Alan Foster

Подтверждено Feefo

GBR

6 months ago

Что Alan Foster сказал(-а) о ROL Cruise:

ROL is ace!

First class - no other word for it!

Megan Hammond

ROL Cruise

5 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Paul Barton

Подтверждено Feefo

GBR

6 months ago

Что Paul Barton сказал(-а) о ROL Cruise:

Great service

Excellent. Very knowledgeable & helpful

Megan Hammond

ROL Cruise

5 months ago

Thank you for your review, we are pleased to hear that you find our agents excellent, knowledgeable and helpful. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

Почему стоит доверять отзывам Feefo?

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