Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о ROL Cruise | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 25,550 отзывов

Надежный клиент

Подтверждено Feefo

5 months ago

A SPRING TREAT

simply open information on questions that you ask, in a friendly manor. But correct. Quick to respond with confirmation by email. ROL in the past when one had a problem solved it so that both sides...

читать еще

Megan Hammond

ROL Cruise

5 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. We are delighted to hear that you find our agents friendly and quick. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Pamela Neave

Подтверждено Feefo

GBR

5 months ago

Что Pamela Neave сказал(-а) о ROL Cruise:

Brilliant Service yet again.

The service we received from ROL was once again excellent, when they say ‘we will call back’ you can rely on them that they will actually call you back, unlike many companies. They are always...

читать еще

Megan Hammond

ROL Cruise

5 months ago

Thank you for your amazing review, we hope you are looking forward to your holiday. We are delighted that you would recommend us and that you find our agents polite and friendly. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

5 months ago

Great products

Ollie very patient helpful and knowledgeable

Megan Hammond

ROL Cruise

5 months ago

Thank you for your review, we are delighted to hear that you found Ollie very patient, helpful and knowledgeable. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Nigel Pulver

Подтверждено Feefo

5 months ago

Что Nigel Pulver сказал(-а) о ROL Cruise:

Very helpful and informative.

Megan Hammond

ROL Cruise

5 months ago

Thank you for your review, we are so pleased to hear that the agent was very helpful and informative. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

5 months ago

Excellent service and very pleasant customer experience.

Easy to contact, very pleasant and extremely helpful young lady called Jessica. Everything was explained thoroughly throughout our conversation and we were left with the feeling of being looked...

читать еще

Megan Hammond

ROL Cruise

5 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. We are delighted that you would recommend us and that you found the agent very pleasant and helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

5 months ago

Helpful

The chap I spoke with Billy was very helpful and covered all the issues raised and would certainly book through him again

Megan Hammond

ROL Cruise

5 months ago

Thank you for your review, we are delighted to hear that you found Billy very helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

5 months ago

Excellent. Edward delivered excellent customer service.

Megan Hammond

ROL Cruise

5 months ago

Thank you for your review, we are delighted to hear that Edward provided excellent service. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Sharon Addis

Подтверждено Feefo

5 months ago

Что Sharon Addis сказал(-а) о ROL Cruise:

Cruise booking

Excellent as always

Megan Hammond

ROL Cruise

5 months ago

Thank you for your review, we are pleased to hear that the service was excellent. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Graham Hodges

Подтверждено Feefo

5 months ago

Что Graham Hodges сказал(-а) о ROL Cruise:

excellent service

Excellent - talked to someone who knew what they were on about. Very professional.

Megan Hammond

ROL Cruise

5 months ago

Thank you for your review, we are delighted to hear that the agent provided excellent service. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

5 months ago

Excellent Service

Excellent service from Charlotte. She found alternatives for me and went out of her way to get me what I wanted. When later I had to change my plans she made this so easy. Truly going above and...

читать еще

Megan Hammond

ROL Cruise

5 months ago

Thank you for your review, we are delighted to hear that Charlotte was able to assist you with your booking. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Не получили приглашение оставить отзыв?

Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

Почему стоит доверять отзывам Feefo?

Узнать больше о Feefo