Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о ROL Cruise | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 25,545 отзывов

JOHN BOWYER

Подтверждено Feefo

GBR

4 months ago

Что JOHN BOWYER сказал(-а) о ROL Cruise:

Very professional. Easy to deal with, answered all my questions.

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are thrilled to hear that you find our agents very professional. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

4 months ago

Satisfactory

Much better this year than last year when you made a complete **** up with my credit card However I am not sure if we have received all the discounts we are entitled to. That wasn’t made clear when...

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Megan Hammond

ROL Cruise

4 months ago

Thank you for your feedback, we have passed your comments on to the sales team. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

4 months ago

Friendly and knowledgeable information and not too pushy. Got a choice of cruise providers and a decent discount. Super!

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are delighted to hear that you found the agent friendly and knowledgeable. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Susan Cook

Подтверждено Feefo

GBR

4 months ago

Что Susan Cook сказал(-а) о ROL Cruise:

Rhine cruise

Rachel went the extra mile to contact the provider to get my friends and I the cabin we wanted and the package we required. Rachel was extremely pleasant and had a great sense of humour.

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are delighted to hear that Rachel was able to assist you with your booking. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

4 months ago

👍

Great. They are always pleasant and helpful. And fun too! Thanks you make booking a holiday something I would like to do more of.

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are so pleased to hear that you find our agents pleasant and helpful. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Keith Robinson

Подтверждено Feefo

GBR

4 months ago

Что Keith Robinson сказал(-а) о ROL Cruise:

ROL - Simply the Best

We have used ROL for many years and countless cruises, they are truly exceptional. Don’t go anywhere else.

Megan Hammond

ROL Cruise

4 months ago

Thank you for your amazing review, we are so pleased that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Martin Fitzgibbons

Подтверждено Feefo

4 months ago

Что Martin Fitzgibbons сказал(-а) о ROL Cruise:

Excellent

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are pleased to hear that the service was excellent. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

4 months ago

Polite and very helpful

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are pleased to hear that the agent was polite and helpful. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

4 months ago

Always a good service

Excellent. Everything went smoothly and the agent was efficient and knowledgeable

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are pleased to hear that the agent was efficient and knowledgeable. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Christopher Bedford

Подтверждено Feefo

GBR

4 months ago

Что Christopher Bedford сказал(-а) о ROL Cruise:

Choosing a preferred Cruise

The staff member was helpful and offered alternative suggestions as the original requested cruise was fully booked. Also the alternative choices were not available. The staff member then went back...

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Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are delighted to hear that the agent was able to assist you with your booking. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

Почему стоит доверять отзывам Feefo?

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