Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о ROL Cruise | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 25,545 отзывов

Надежный клиент

Подтверждено Feefo

4 months ago

As above, very friendly/polite and knowledgeable agent.

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are pleased to hear that you find our agents very friendly, polite and knowledgeable. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Deborah Godbold

Подтверждено Feefo

GBR

4 months ago

Что Deborah Godbold сказал(-а) о ROL Cruise:

Very helpful

Friendly and helpful. Understood requirements and all explained clearly.

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are pleased to hear that the agent was friendly and helpful. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

4 months ago

First class service

First class, efficient service. Chris was very helpful in arranging the cruise and the finance department quickly solved my payment problem.

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are delighted to hear that you found Chris very helpful and efficient. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

4 months ago

Excellent value

Edward was very straightforward and articulated extremely well

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are pleased to hear that Edward was able to assist you with your booking. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Debs

Подтверждено Feefo

GBR

4 months ago

Что Debs сказал(-а) о ROL Cruise:

excellent service provided by Edward ROL

excellent service provided by Edward

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are delighted to hear that Edward provided excellent service. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Alan Miller

Подтверждено Feefo

GBR

4 months ago

Что Alan Miller сказал(-а) о ROL Cruise:

I have confidence in this company.

The booking assistant provided good information and seemed familiar with the cruise in question. He was reassuring and friendly.

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are so pleased to hear that the agent was able to assist you with your booking. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

4 months ago

Prompt answering to phone and very knowledgeable and able to find us a good cabin to our specifications.

Megan Hammond

ROL Cruise

4 months ago

Thank you for your 4-star review, we hope you are looking forward to your holiday. We are pleased to hear that your found our agents very knowledgeable. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

4 months ago

Super Cruise wait on you hand and foot

very polite and helpful and a cruise to look forward to

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are pleased to hear that you find our agents very polite and helpful. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

4 months ago

Helpful service, added to good connections to cruise lines

We were dealt with by a knowledgeable, friendly, and competent travel consultant who was happy to explain an advertised cruise offer and book us as and when requested.

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are delighted to hear that you found the agent knowledgeable and friendly. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Steven Carpenter

Подтверждено Feefo

GBR

4 months ago

Что Steven Carpenter сказал(-а) о ROL Cruise:

Great

Polite service and knowledgeable.

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are pleased to hear that you find our agents polite and knowledgeable. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

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