Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о ROL Cruise | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 25,545 отзывов

Janet Gayton

Подтверждено Feefo

GBR

4 months ago

Что Janet Gayton сказал(-а) о ROL Cruise:

Prompt & efficient service

Prompt answering and then Edwin was able to book my cruise and answer all my queries

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are so pleased to hear that the agent provided prompt and efficient service. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Valerie Coward

Подтверждено Feefo

GBR

4 months ago

Что Valerie Coward сказал(-а) о ROL Cruise:

Very helpful

Our request was dealt with very efficiently by Kelly. She was very helpful and friendly.

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are delighted to hear that Kelly was able to assist you with your booking. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Philip Hitchens

Подтверждено Feefo

4 months ago

Что Philip Hitchens сказал(-а) о ROL Cruise:

Excellent service from an experienced member of staff. All details covered in a very professional manner.

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are delighted to hear that the agent provided excellent service. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Carla

Подтверждено Feefo

GBR

4 months ago

Что Carla сказал(-а) о ROL Cruise:

Very attentive

Very helpful and sorted out the holiday we wanted with numerous calls to the providers to check details

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are thrilled to hear that you find our agents helpful and attentive. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Anne Ramsay

Подтверждено Feefo

GBR

4 months ago

Что Anne Ramsay сказал(-а) о ROL Cruise:

Helpful service as always

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are pleased to hear that you find our agents helpful. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Margaret Janice Payne

Подтверждено Feefo

GBR

4 months ago

Что Margaret Janice Payne сказал(-а) о ROL Cruise:

Customer Satisfaction.

ROL always answer the phone promptly and their staff are friendly, helpful and knowledgeable. They are keen to understand what I am looking for in my cruise and make every effort to find it.

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are delighted to hear that you find our agents friendly, helpful and knowledgeable. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

4 months ago

Excellent courteous service. Agent went to great lengths to explain the cruise I was interested in and subsequently booked.

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are so pleased to hear that the service was excellent and courteous. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Christine Hunter

Подтверждено Feefo

GBR

4 months ago

Что Christine Hunter сказал(-а) о ROL Cruise:

Experience

So long to wait to answer the phone Staff are always charming Some staff don’t come back with the answer they we’re males Females always come back and I am not being sexest! It is so good to speak...

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Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, please be assured we are always striving to improve our wait times and service and we hope that in the future your experience is much improved. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

David Noble

Подтверждено Feefo

GBR

4 months ago

Что David Noble сказал(-а) о ROL Cruise:

Good booking experience

Ollie gave great service was very helpful, knowledgeable and friendly. We have made the provisional booking but need to sort out the detail tomorrow. A very easy and pleasurable booking experience...

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Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are delighted to hear that you found Ollie very helpful, knowledgeable and friendly. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

4 months ago

More easy than I thought and very friendly staff is very helpful also give us feel brilliant with this service and easy to booking for our lookforward hoilday

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are pleased to hear that you find our agents friendly and helpful. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

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