Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о ROL Cruise | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 25,545 отзывов

Надежный клиент

Подтверждено Feefo

3 months ago

Fantastic service.

Excellent call with the advisor who explained everything from which were the quietest rooms to how all the extra charges work. As we are going on a cruise and stay vacation, he covered all the...

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Megan Hammond

ROL Cruise

3 months ago

Thank you for your review, we are delighted to hear that the agent was able to assist you with your booking. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Janet Kearns

Подтверждено Feefo

GBR

3 months ago

Что Janet Kearns сказал(-а) о ROL Cruise:

Great Customer Service

Agent was very helpful and knowledgeable. Went out of their way to get me best deal. Have used them before and have no hesitation in recommending them.

Megan Hammond

ROL Cruise

3 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. We are delighted that you would recommend us and that you found the agent very helpful and knowledgeable. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

3 months ago

Outstanding Service

Great customer service - very helpful and knowledgeable.

Megan Hammond

ROL Cruise

3 months ago

Thank you for your review, we are pleased to hear that you find our agents very helpful and knowledgeable. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

3 months ago

Wouldn’t go anywhere else

Wouldn’t go anywhere else , always helpful from booking to receiving tickets. Prices always matched with any other offers available.

Megan Hammond

ROL Cruise

3 months ago

Thank you for your review, we are so pleased to hear that you find our agents helpful. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Anthony Hill-Harding

Подтверждено Feefo

GBR

4 months ago

Что Anthony Hill-Harding сказал(-а) о ROL Cruise:

Excellent service

I spoke to Jasmine and Georgia. They were both extremely helpful. I had a query about train times, stations and flight times and they contacted Hurtigruten and got me all the necessary timings. They...

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Megan Hammond

ROL Cruise

4 months ago

Thank you for your amazing review, we are delighted to hear that Jasmine and Georgia were able to assist with your booking. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

4 months ago

Happy Customer

Always fast, efficient and friendly service!

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are delighted to hear that our agents provided fast, efficient and friendly service. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Patricia McGarva

Подтверждено Feefo

GBR

4 months ago

Что Patricia McGarva сказал(-а) о ROL Cruise:

Always helpful and efficient.

Polite, helpful and considerate.

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are pleased to hear that the agent was polote, helpful and efficient. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Paula Walkling

Подтверждено Feefo

GBR

4 months ago

Что Paula Walkling сказал(-а) о ROL Cruise:

Always a great experience

We use ROL a lot, as the service us always tiptop, and they value customer loyalty.

Megan Hammond

ROL Cruise

4 months ago

Thank you for your lovely review, we are so pleased that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

4 months ago

Great service

Jasmine explained everything very well and was able to log in to my account and add the discount accrued.

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are so pleased to hear that Jasmine was able to assist you with your booking. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

4 months ago

Billy succeeds again.

Another "spur of the moment" decision to ring Billy (Rusbridge) to enquire about the Uniworld Ganges river cruise as recently seen on Channel 5 with Jane Mcdonald as I had received an email offering...

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Megan Hammond

ROL Cruise

4 months ago

Thank you for your amazing review, we are so pleased that you book regularly with us and that Billy was able to assist with your booking. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

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