Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о ROL Cruise | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 25,545 отзывов

Надежный клиент

Подтверждено Feefo

3 months ago

Would recommend great service

2nd cruise booked with ROL as the first booking went very smoothly. Very helpful pleasant booking agents and customer service staff, most importantly they always answered the phone and explained all...

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Megan Hammond

ROL Cruise

3 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. We are delighted that you would recommend us and that you find our agents very helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Derek Nobbs

Подтверждено Feefo

GBR

3 months ago

Что Derek Nobbs сказал(-а) о ROL Cruise:

Holiday Sorted

We wanted something different from what was on offer and Luke was able to sort out our requirements within what ROL was able to offer. It took a couple of times for him to consult with his support...

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Megan Hammond

ROL Cruise

3 months ago

Thank you for your review, we are so pleased to hear that Luke was able to assist you with your booking. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

James Blewett

Подтверждено Feefo

GBR

3 months ago

Что James Blewett сказал(-а) о ROL Cruise:

Excellent

Excellent Company, very helpful staff, nothing is a problem. Have booked with ROL previously and have already booked another cruise with them

Megan Hammond

ROL Cruise

3 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. We are delighted to hear that you found our agents very helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

3 months ago

looking forward to the cruise later this year to Norway

very good helpful service

Megan Hammond

ROL Cruise

3 months ago

Thank you for your review, we are pleased to hear that the agent was very helpful. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

3 months ago

Edward was very helpful and patient when bombarded with loads of questions.

Megan Hammond

ROL Cruise

3 months ago

Thank you for your review, we are delighted to hear that you found Edward very helpful and patient. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

3 months ago

Pleasant experience

Lady’s very polite and informative

Megan Hammond

ROL Cruise

3 months ago

Thank you for your review, we are pleased to hear that the agent was very polite and informative. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

3 months ago

Book via ROL it's so easy

Excellent. Friendly, helpful knowledgeable staff. Made booking easy. Though another trip I was interested in wasn't available I was told that if it came up again I will be contacted.

Megan Hammond

ROL Cruise

3 months ago

Thank you for your review, we are delighted to hear that you find our agents excellent, friendly, helpful and knowledgeable. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

3 months ago

Prompt and Polite

Easy directions re dialling and answered at second ring.Good opening times, so when you decide to book ROL is open.Luke handled the booking with no pressure to buy and explained everything...

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Megan Hammond

ROL Cruise

3 months ago

Thank you for your amazing review, we are so pleased to hear that Luke was able to assist you with your booking. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

3 months ago

Could understand the people on the phone.

Excellent, easy people to talk too. Willing to explain, very knowledgeable.

Megan Hammond

ROL Cruise

3 months ago

Thank you for your review, we are pleased to hear that you find our agents excellent and knowledgeable. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

3 months ago

Jake was excellent.

Megan Hammond

ROL Cruise

3 months ago

Thank you for your review, we are pleased to hear that Jake provided excellent service. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

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