Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о ROL Cruise

Просмотр всех 25,687 отзывов

Hilary Wright

Подтверждено Feefo

GBR

4 months ago

Что Hilary Wright сказал(-а) о ROL Cruise:

Very efficient and professional

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are so pleased to hear that the agent was very efficient and professional. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

4 months ago

I have only just started with ROL and the service I received was excellent. I cannot give a lot of information so I think asking for a review is a bit early.

Megan Hammond

ROL Cruise

4 months ago

Thank you for your lovely review, we are so pleased to hear that you had an excellent first experience with us. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

4 months ago

Superb

Great recommendations and assistance. Most diligent and helpful. Claire is a super star.

Megan Hammond

ROL Cruise

4 months ago

Thank you for your lovely review, we are so pleased to hear that Claire was able to assist with your booking. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

4 months ago

Helpful & friendly

Very helpful, friendly & professional

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are pleased to hear that you find our agents very helpful, friendly and professional. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

4 months ago

just booked two more

excellent

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are delighted to hear that the service was excellent. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Angela Don

Подтверждено Feefo

GBR

4 months ago

Что Angela Don сказал(-а) о ROL Cruise:

they lead you to think your going from an airport near you and then send you that your going from London airport. when you ring them they then dont want to know.

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review. Sorry for any confusion caused, I can confirm that your flights are from Manchester, not London. Your full booking documents will arrive within 7-10 working days, including your flight details. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

4 months ago

Very easy to book by phone.

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are so pleased to hear that you found the booking process very easy. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

4 months ago

Very helpful and as always everything was well explained.

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are pleased to hear that you find our agents very helpful. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

4 months ago

???

Emily Sparrow was friendly, courteous, extremely competent and listened to and acted on my requests.

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are delighted to hear that you found Emily friendly, courteous and competent. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Anthony Westgate

Подтверждено Feefo

GBR

4 months ago

Что Anthony Westgate сказал(-а) о ROL Cruise:

Great, very helpful.

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are delighted to hear that the agent provided great service and was very helpful. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

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