Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о ROL Cruise | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 25,545 отзывов

Надежный клиент

Подтверждено Feefo

3 months ago

Friendly service

Julia was very helpful in choosing the cabin that we wanted and making sure that we had all the benefits available.

Megan Hammond

ROL Cruise

3 months ago

Thank you for your review, we are delighted to hear that you found Julia very helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Richard Rhodes

Подтверждено Feefo

GBR

3 months ago

Что Richard Rhodes сказал(-а) о ROL Cruise:

ROL's great service

I've used ROL for a long time and have always received great service and a good price.

Megan Hammond

ROL Cruise

3 months ago

Thank you for your lovely review, we are so pleased that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Sandra Yates

Подтверждено Feefo

GBR

3 months ago

Что Sandra Yates сказал(-а) о ROL Cruise:

It was very efficient ,with a good sense of humour everything we requested was answered altogether a pleasant ecperience

Megan Hammond

ROL Cruise

3 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. We are pleased to hear that you find our agents very efficient. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

3 months ago

Fantastic service when we needed it most.

When our holiday flight was cancelled 2 hours before flying to Hanoi vis Dubai (after booking it a 14 months earlier) we were extremely disappointed and worried that we would lose our money or need...

читать еще

Megan Hammond

ROL Cruise

3 months ago

Thank you for your lovely review, we are so pleased that Stuart and Charlotte were able to assist with transferring your bookings. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Philip Goodwin

Подтверждено Feefo

GBR

3 months ago

Что Philip Goodwin сказал(-а) о ROL Cruise:

Well looked after, and understood what we were looking for.

Megan Hammond

ROL Cruise

3 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

3 months ago

very helpful & friendly

Megan Hammond

ROL Cruise

3 months ago

Thank you for your review, we are pleased to hear that the agent was very helpful and friendly. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

3 months ago

Rserervation operative

Callum Brennan was excellent: courteous, knowledgeable and efficient

Megan Hammond

ROL Cruise

3 months ago

Thank you for your review, we are delighted to hear that you found excellent, courteous, knowledgeable and efficient. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Richard Williamson

Подтверждено Feefo

GBR

3 months ago

Что Richard Williamson сказал(-а) о ROL Cruise:

As good as last time !

Very efficient and helpful. I have used ROL before and they were very good then as well. Richard

Megan Hammond

ROL Cruise

3 months ago

Thank you for your review, we are pleased to hear that you find our agents efficient and helpful. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

3 months ago

Friendly, knowledgeable and helpful

Megan Hammond

ROL Cruise

3 months ago

Thank you for your review, we are delighted to hear that the agent was friendly, knowledgeable and helpful. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

3 months ago

Staff are always helpful and informative.

Megan Hammond

ROL Cruise

3 months ago

Thank you for your review, we are pleased to hear that you find our agents helpful and informative. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

Почему стоит доверять отзывам Feefo?

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