Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о ROL Cruise | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 25,544 отзывов

Lawrence Knox

Подтверждено Feefo

AFG

3 months ago

Что Lawrence Knox сказал(-а) о ROL Cruise:

Happy days!

Good

Megan Hammond

ROL Cruise

3 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Rosalind Bell

Подтверждено Feefo

GBR

3 months ago

Что Rosalind Bell сказал(-а) о ROL Cruise:

Completely reassured by the way I was dealt with.

All details covered and I felt completely reassured by the agent’s knowledge of the cruise and what was included, and by the way he dealt with any queries. Confirmation emails came quickly and with...

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Megan Hammond

ROL Cruise

3 months ago

Thank you for your lovely review. We are pleased to hear that you found the agent knowledgeable and he was able to answer any queries. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Robert Leishman

Подтверждено Feefo

3 months ago

Что Robert Leishman сказал(-а) о ROL Cruise:

Very good info from knowledgeable woman

Megan Hammond

ROL Cruise

3 months ago

Thank you for your review, we are pleased to hear that you found the agent knowledgeable and they provided good service. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Anne Forge

Подтверждено Feefo

GBR

3 months ago

Что Anne Forge сказал(-а) о ROL Cruise:

Excellent service

First time using ROL. Call was answered quickly. Darren was personable and very helpful with all my questions. He ensured that we secured the cabin we wanted for our 2027 cruise to Norway. I would...

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Megan Hammond

ROL Cruise

3 months ago

Thank you for your 5-star review, we hope you are looking forward to your next holiday. We are delighted that you would recommend us and that you found Darren very helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

3 months ago

Excellent service as usual

The service was excellent

Megan Hammond

ROL Cruise

3 months ago

Thank you for your review, we are delighted to hear that the service was excellent. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Timothy Jayes

Подтверждено Feefo

GBR

3 months ago

Что Timothy Jayes сказал(-а) о ROL Cruise:

My go to cruise agent

Quick friendly service, good knowledge of the cruise world. Also very helpful when you may need to cancel or change your cruise. Always my go to company.

Megan Hammond

ROL Cruise

3 months ago

Thank you for your review, we are pleased to hear that you find our agents friendly, knowledgeable and helpful. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Lynne Kimble

Подтверждено Feefo

GBR

3 months ago

Что Lynne Kimble сказал(-а) о ROL Cruise:

excellent

Megan Hammond

ROL Cruise

3 months ago

Thank you for your review, we are pleased to hear that the service was excellent. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

3 months ago

Polite and efficient staff. Slwsys helpful.

Megan Hammond

ROL Cruise

3 months ago

Thank you for your review, we are pleased to hear that you find our agents polite, efficient and helpful. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Ian Macdonald

Подтверждено Feefo

GBR

3 months ago

Что Ian Macdonald сказал(-а) о ROL Cruise:

speaking in person

Ellis was clear in explanation and answering questions. It is a significant factor for us to be able to talk directly to a person without having to wait a long time or going through numerous options...

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Megan Hammond

ROL Cruise

3 months ago

Thank you for your lovely review. We are so pleased to hear that Ellis was able to assist with your booking. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

3 months ago

Friendly service

Julia was very helpful in choosing the cabin that we wanted and making sure that we had all the benefits available.

Megan Hammond

ROL Cruise

3 months ago

Thank you for your review, we are delighted to hear that you found Julia very helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

Почему стоит доверять отзывам Feefo?

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