Thank you for this positive review. It's great to know we've been able to provide you with a good service.
If we can ever be of any further help or assistance, please do get back in touch.
Best regards,
The Exotic Direct Pet Insurance Team
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Miss Karen Allan
Подтверждено Feefo
5 years ago
Что Miss Karen Allan сказал(-а) о ExoticDirect:
Very informative advisor when I called regarding policy cover. Have not used them for any claims yet!
Alec
ExoticDirect
5 years ago
Hi Karen,
Thank you for this positive review and also for taking the time to add your comments.
It's great to know that the advisor you spoke to was informative. Hopefully your pets will always be happy and healthy, but if you do ever need to make a claim please do give us a call and we'll do everything we can to help you.
Best regards,
The Exotic Direct Pet Insurance Team
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Надежный клиент
Подтверждено Feefo
5 years ago
A five star service friendly helpful many thanks
Sarah
ExoticDirect
5 years ago
Hi there,
Thank you for taking the time to leave your lovely review, we are so pleased to hear that you found our service friendly and 5 star worthy!
If you need us in the future at all please let us know.
Kind Regards,
The Exotic Direct Team
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MC
Ms Dawn Chafer
Подтверждено Feefo
5 years ago
Что Ms Dawn Chafer сказал(-а) о ExoticDirect:
New customer
Easy and quick to set up so happy so far
Sarah
ExoticDirect
5 years ago
Hi Dawn,
Thank you very much for your review,
We are pleased to hear that you found our website easy and quick to use.
Thank you for taking the time to leave your review!
Kind Regards,
The Exotic Direct Team
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Mr Jason Donovan
Подтверждено Feefo
5 years ago
Что Mr Jason Donovan сказал(-а) о ExoticDirect:
Very friendly great insurance
Previously had insurance with exotic
Great service and friendly staff
Sarah
ExoticDirect
5 years ago
Hi Jason,
Thank you very much for your kind review, we are so pleased to hear that you are happy with our service!
If you need anything in the future please do let us know.
Kind Regards,
The Exotic Direct Team
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Надежный клиент
Подтверждено Feefo
5 years ago
Reasonably priced but top class service.
Sympathetic when one of our pets died.
Highly recommended insurers.
Louise
ExoticDirect
5 years ago
Hi There,
Thank you for taking the time to review us and for rating us with five stars.
We are so pleased to hear your comments regarding our compassionate service. We are all pet owners and lovers so understand how difficult it is when one of them passes away.
Thank you for the recommendation too!
Kind Regards
The Exotic Direct Team
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Ms Constance Gotsopoulou
Подтверждено Feefo
5 years ago
Загруженные мультимедийные материалы
Посмотреть все мультимедийные материалы (1)
Что Ms Constance Gotsopoulou сказал(-а) о ExoticDirect:
Best support and the team is always kind andhave always nice
The best support I have ever had with any of my furbabies. Thank you Exotic direct I couldn't have been able to keep my furkids as healthy or even alive without you. Thank you from the bottom of our...
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Nathan
ExoticDirect
5 years ago
Hello Constance,
Thank you so much for rating us 5*s.
We really appreciate the kind words you have for us and the time you have taken to write a review.
All the best to you and Ruby Dus!
Kind regards,
The Exotic Direct Team.
MG
Ms Constance Gotsopoulou
5 years ago
Many thanks for your reply Nathan ☺
Its all true you have all been incredible and we are very grateful 🐀😍💞
Louise
ExoticDirect
5 years ago
:) Thank you Constance!
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Надежный клиент
Подтверждено Feefo
5 years ago
Excellent professional service as always.
Excellent service as always. I frequently recommend Exotic Direct to friends; having cover for 4 parrots and knowing this is simply the best!
Louise
ExoticDirect
5 years ago
Hi There,
Thank you for taking the time to review us and for rating us with five stars!
We are delighted to hear your lovely comments regarding our excellent service. Thank you also for recommending us your friends :)
Kind Regards
The Exotic Direct Team
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Надежный клиент
Подтверждено Feefo
5 years ago
Friendly and efficient staff, everything sorted quickly. Plus my premium had reduced from last years.
Louise
ExoticDirect
5 years ago
Hi There,
Thank you for taking the time to review us and for rating us with five stars!
We are delighted to hear your great comments regarding our efficient service, it is also brilliant to hear you are happy with your renewal, thank you!
Kind Regards
The Exotic Direct Team
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MC
Miss Vanessa Casey
Подтверждено Feefo
5 years ago
Что Miss Vanessa Casey сказал(-а) о ExoticDirect:
Highly recommend
Judith was very helpful all the way through my application and helped me choose the right plan to suit me.
Nathan
ExoticDirect
5 years ago
Hello Vanessa,
Thank you so much for rating us 5*'s.
We are so happy to hear that Judith was able to support and help you find the best product for your needs.
I have passed the message on.
Kind regards,
The Exotic Direct Team.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.