Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о ExoticDirect

Просмотр всех 1,994 отзывов

Mrs Susan Collington

Подтверждено Feefo

5 years ago

Что Mrs Susan Collington сказал(-а) о ExoticDirect:

Quick easy and straight forward.

Nathan

ExoticDirect

5 years ago

Hello Susan, Thank you so much for taking the time to review us with 5*'s! So happy that you found the service quick and straight forward to use. Kind regards, The Exotic Direct Team.

Mrs Donna Bennetta

Подтверждено Feefo

5 years ago

Что Mrs Donna Bennetta сказал(-а) о ExoticDirect:

absolutely, very easy to read and understand, definitely a good price for my pets insurance thank you.

Nathan

ExoticDirect

5 years ago

Hello Donna, Thank you so much for the 5* review! We are happy to hear that the policy was easy to read and understand and that the price was good value too! Kind regards, The Exotic Direct Team.

Ms Caroline Volante

Подтверждено Feefo

Jersey

5 years ago

Что Ms Caroline Volante сказал(-а) о ExoticDirect:

Expect delays but still great service

Whilst there was a delay of almost 7 weeks, each time I spoke with a representative they were apologetic and professional. I know that the delay was because of home working due to Covid. Very polite...

читать еще

Hayley

ExoticDirect

5 years ago

Hi Caroline, Thank you so much for taking the time to leave your 5 star review! It is great to hear you were happy with the service despite the delays with your claim. We have passed your feedback on to the team. Have a great week, The Exotic Direct Claims Team.

Mrs Joanna Bithell

Подтверждено Feefo

5 years ago

Что Mrs Joanna Bithell сказал(-а) о ExoticDirect:

Tortoise insurance

Easy to use a great coverage

Nathan

ExoticDirect

5 years ago

Hello Joanna, Thank you for the 5* Review! Really happy to hear that you found the service easy to use and found the coverage you were looking for. Kind regards, The Exotic Direct Team.

Mr Gareth Hewson

Подтверждено Feefo

5 years ago

Что Mr Gareth Hewson сказал(-а) о ExoticDirect:

Great service speedy delivery

Great service

Nathan

ExoticDirect

5 years ago

Hello Gareth, Thank you so much for the 5* Review! Really happy to hear that your service was of great standard and speedy too! Kind regards, The Exotic Direct Team.

Mr Warren Weldon

Подтверждено Feefo

5 years ago

Что Mr Warren Weldon сказал(-а) о ExoticDirect:

Was very easy too insure......also easy too renew......

Nathan

ExoticDirect

5 years ago

Hello Warren, Thank you so much for rating us 5*s! We are happy to hear that the process of insuring and renewing was easy to do. Kind regards, The Exotic Direct Team.

Mr Graham James

Подтверждено Feefo

5 years ago

Загруженные мультимедийные материалы

Посмотреть все мультимедийные материалы (2)

Что Mr Graham James сказал(-а) о ExoticDirect:

Excellent service

Nathan

ExoticDirect

5 years ago

Hello Graham, Thank you so much for rating us 5*s! Kind regards, The Exotic Direct Team.

Miss Samantha Robinson

Подтверждено Feefo

Leicester

5 years ago

Что Miss Samantha Robinson сказал(-а) о ExoticDirect:

Usually excellent but let down on this occasion

My dragon had to go into unexpected emergency surgery 24 hours before I could claim on my policy. I would always give exotic direct good reviews as they are fantastic but on this occasion I was let...

читать еще

Hayley

ExoticDirect

5 years ago

Dear Samantha, We are sorry to hear that we were unable to assist you with your most recent claim. We have attempted to contact you this morning to discuss this with you in detail, a voicemail was left. Please do call us on 0345 982 5505 if you would like to discuss this further. Kind Regards, The Exotic Direct Claims Team.

Mr Terry Newman

Подтверждено Feefo

5 years ago

Что Mr Terry Newman сказал(-а) о ExoticDirect:

Great cover package

Easy to setup and excellent cover for my hawks

Alec

ExoticDirect

5 years ago

Hi Terry, Thank you for giving us a positive review. It's great to know you're happy with the cover we are able to provide for you and your hawks, and also that it was easy to set everything up. Should you ever have any questions about your policy, or if we can be of any other help or assistance, please do not hesitate to give us a call. Best regards, The Exotic Direct Pet Insurance Team

Надежный клиент

Подтверждено Feefo

5 years ago

Very helpful and professional.

Very helpful and professional

Alec

ExoticDirect

5 years ago

Thank you for giving us a positive review. It's great to know you found our team to be both helpful and professional. If we can ever be of any further help or assistance in the future, please do get back in touch. Best regards, The Exotic Direct Pet Insurance Team

Не получили приглашение оставить отзыв?

Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

Почему стоит доверять отзывам Feefo?

Узнать больше о Feefo