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British Pet Insurance Reviews | Customer Service Reviews for https://www.feefo.com/reviews/petcover-uk | Feefo

Displaying all 855 reviews

Trusted Customer

3 days ago

Date of purchase: 14/08/2025

Highly recommend

This guy's have been the best through out me having to claim it's always so stressful having a ill pet but this guys are so friendly and quick to respond . I keep them up to date with what's going on...

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James

British Pet Insurance

3 hours ago

Many thanks for taking the time to leave feedback, it’s much appreciated, and our customer service team will be happy to hear this.

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Suzanne La Fay

Totnes Devon

3 days ago

Date of purchase: 14/08/2025

What Suzanne La Fay said about British Pet Insurance:

100%

It's a very kind and thoughtful they were very helpful and friendly, When my cat was very poorly they were there to help me, he is still needing to see the vet, They helped me get the help he...

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James

British Pet Insurance

3 hours ago

Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with your experience with us :)

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Kimberley Browne

Norfolk

3 days ago

Date of purchase: 15/08/2025

What Kimberley Browne said about British Pet Insurance:

Excellent service

Very kind and polite lady who set up my parrots insurance for me. Also gave me lots of help and info. Great service.

James

British Pet Insurance

3 hours ago

Thanks for leaving us such positive feedback and we're really, really pleased to hear you found the service so helpful.

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Trusted Customer

4 days ago

Date of purchase: 09/08/2025

James

British Pet Insurance

3 hours ago

Thanks for the five-star feedback, it means a lot.

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Trusted Customer

6 days ago

Date of purchase: 11/08/2025

comprehensive insurance cover at a reasonable price.

Easy to deal with and the policies are good value. Are at the end of the phone to answer any queries.

James

British Pet Insurance

5 days ago

Thanks for leaving us such positive feedback and we're really, really pleased to hear you found the service so helpful.

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Trusted Customer

7 days ago

Date of purchase: 01/08/2025

Easy to work with

Very easy and efficient

James

British Pet Insurance

5 days ago

Thank you for leaving a review, the team at British Pet Insurance are glad to hear you’ve been pleased with the service.

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Deborah Reynolds

8 days ago

Date of purchase: 23/07/2025

What Deborah Reynolds said about British Pet Insurance:

Excellent service

Debbie

British Pet Insurance

7 days ago

Thanks for the great feedback on our service levels, we aim to please.

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Trusted Customer

9 days ago

Date of purchase: 29/07/2025

Positive and efficient service

Very good. Telephone calls made are answered, questions are answered. Payments are prompt. Very efficient and friendly.

Debbie

British Pet Insurance

7 days ago

Many thanks for taking the time to leave feedback, it’s much appreciated, and our customer service team will be happy to hear this.

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Trusted Customer

11 days ago

Date of purchase: 22/07/2025

Great service

Excellent quick payment on my claim, no problems at all. Highly recommend.

James

British Pet Insurance

9 days ago

Thanks for the great feedback on your claims experience, we really appreciate it!

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Laura Gibbs

11 days ago

Date of purchase: 30/07/2025

What Laura Gibbs said about British Pet Insurance:

Would recommend

Great service. Helpful staff. Easy to deal with. Hassle free. Took pressure off at a stressful time. Would definitely recommend.

James

British Pet Insurance

9 days ago

Thanks for leaving us such positive feedback and we're really, really pleased to hear you found the service so helpful.

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About British Pet Insurance

Insurance that’s right for you and your pet. ✓ For your dog, cat, horse, exotics, and pet business. ✓ Choice, flexibility, and a range of optional extras. ✓ Quick and simple claims process. ✓ No additional charges for paying monthly. ✓ Feefo Gold Trusted Service from our friendly UK team.

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Petcover EU Limited, Haywards Heath, West Sussex, RH16 1TX, United Kingdom