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British Pet Insurance Reviews | Customer Service Reviews for https://www.feefo.com/reviews/petcover-uk | Feefo

Displaying all 796 reviews

Joan Holman

Aberdeen

20 hours ago

Date of purchase: 16/06/2025

What Joan Holman said about British Pet Insurance:

Would Recommend British Pet Insurance

I have had two occasions where I have had to make a claim against a policy held by me with British Pet Insurance. I have found the team to be very helpful and kind in their dealings with me. In both...

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Chloe Oakes

1 day ago

Date of purchase: 20/06/2025

What Chloe Oakes said about British Pet Insurance:

Great service

Really easy. Thank you

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RemyRX

CREWE

1 day ago

Date of purchase: 20/06/2025

What RemyRX said about British Pet Insurance:

Insurance purchase OK

I bought insurance, would have been 5 stars but Maddie who was supposed to call back never did and I have to chase but Emily dealt with query immediately.

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Lauren

Essex

1 day ago

Date of purchase: 20/06/2025

What Lauren said about British Pet Insurance:

Avoid!

Failed to send my certificate of insurance on taking over a policy, then proceeded to declined my claim for my horses injury and stated it was excluded, yet this differed to what was actually told...

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Trusted Customer

4 days ago

Date of purchase: 11/06/2025

Fast and efficient

Claims are dealt with quickly and efficiently. Forms are easy to complete. Good communication with customers.

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Trusted Customer

7 days ago

Date of purchase: 13/05/2025

Doggy Insurance

Always pay a genuine claim

James

British Pet Insurance

6 days ago

Thanks for the great feedback on our claims service.

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Trusted Customer

7 days ago

Date of purchase: 11/06/2025

Clear and helpful

Very easy to talk to. Communication was very clear and helpful.

James

British Pet Insurance

6 days ago

Many thanks for such a lovely review, our aim is to make things as simple and clear as we can.

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Cheryl Chubb

Wool

9 days ago

Date of purchase: 12/06/2025

What Cheryl Chubb said about British Pet Insurance:

Helpful and would recommend my friends to insure their pets with them

I found the British pet Insurance very helpful When I contacted them for advise About my horse

Petrina

British Pet Insurance

8 days ago

Thank you for sharing your experience. It’s always our aim to be there when you need us—your kind words mean a great deal.

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Kay Gauld

Cullen

9 days ago

Date of purchase: 11/06/2025

What Kay Gauld said about British Pet Insurance:

Excellent service

British Pet Insurance always deals with my claims quickly and efficiently without any fuss. I do appreciate such excellent service which is rare in this day and age. Thank you very much.

Petrina

British Pet Insurance

8 days ago

We’re delighted to hear you've had such a positive experience with our service.

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Michelle Cooper

Witham

10 days ago

Date of purchase: 12/06/2025

What Michelle Cooper said about British Pet Insurance:

Absolutely Brilliant

The vet saved my pet’s life. I would’ve paid myself but took out insurance with you a few years ago. I was thinking of cancelling it. After all, when does a bearded dragon get ill and who care’s,...

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Petrina

British Pet Insurance

8 days ago

Thank you for your thoughtful feedback.

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About British Pet Insurance

Insurance that’s right for you and your pet. ✓ For your dog, cat, horse, exotics, and pet business. ✓ Choice, flexibility, and a range of optional extras. ✓ Quick and simple claims process. ✓ No additional charges for paying monthly. ✓ Feefo Gold Trusted Service from our friendly UK team.

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Petcover EU Limited, Haywards Heath, West Sussex, RH16 1TX, United Kingdom