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British Pet Insurance Reviews

Rated
Exceptional

The UK's most comprehensive range of pet insurance.

Service
4.7
/5

5

4

3

2

1

347

48

5

7

10

417

ratings over the past year

Displaying all 791 reviews
Trusted Customer
12 days ago
Date of purchase: 03/06/2025
new horse insurance account
Easy to set up, knowledgeable staff. I could pick and choose which elements I wanted rather than pay for things which are not relevant to me. The crunch will come when/if I ever need to claim.
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James
British Pet Insurance
6 days ago
Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service :)
Trusted Customer
14 days ago
Date of purchase: 27/05/2025
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James
British Pet Insurance
13 days ago
Thanks for the five-star feedback, it means a lot.
RO
RowenaBantiling
14 days ago
Date of purchase: 23/05/2025
What RowenaBantiling said about British Pet Insurance:
My claim was dealt with swiftly.
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James
British Pet Insurance
13 days ago
We aim to make claiming with us a better experience and are pleased to hear its working. Many thanks.
DW
Doreen Whittle
Kirkwall
15 days ago
Date of purchase: 29/05/2025
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James
British Pet Insurance
13 days ago
Thanks for the feedback, it means a lot.
FW
Frankie Winzar
Highbridge, Somerset
15 days ago
Date of purchase: 21/05/2025
What Frankie Winzar said about British Pet Insurance:
AMAZING HORSE INSURANCE
So it's been a real stressful time with a poorly horse but these guys have been so efficient and already paid out the first claim which has taken some pressure off . I'm so greatful and would highly...

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James
British Pet Insurance
13 days ago
Thank you for leaving a lovely review, the team at British Pet Insurance are glad to hear you’ve been pleased with the service and claim experience.
CH
Carrie Harvey
Northamptonshire
16 days ago
Date of purchase: 31/05/2025
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Petrina
British Pet Insurance
16 days ago
Many thanks for the five-star feedback.
Trusted Customer
16 days ago
Date of purchase: 29/05/2025
Would recommend
Straightforward process, helpful staff.
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Petrina
British Pet Insurance
16 days ago
Thanks for the great feedback on our service levels, we aim to please.
EK
Emily Keeble
Harleston
17 days ago
Date of purchase: 28/05/2025
What Emily Keeble said about British Pet Insurance:
British pet Insurance handled my insurance claim very swiftly, I would definitely recommend them.
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Petrina
British Pet Insurance
16 days ago
Thanks for the great feedback on our claims service.
SR
Sam Richardson
Liverpool
17 days ago
Date of purchase: 28/05/2025
What Sam Richardson said about British Pet Insurance:
5 Star Service
Brilliant service, swift response claims and easy to communicate with. Would definitely recommend insuring your pet through them. 5 Star Service
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Petrina
British Pet Insurance
16 days ago
Many thanks for such a lovely review, our aim is to make things as simple and clear as we can.
Trusted Customer
19 days ago
Date of purchase: 23/05/2025
Could not be more helpful
When needed they were there for us. No messing dealt with everything straight away.
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Petrina
British Pet Insurance
16 days ago
Thanks for leaving us such positive feedback and we're really, really pleased to hear you found the service so helpful.
About British Pet Insurance
Insurance that’s right for you and your pet. ✓ For your dog, cat, horse, exotics, and pet business. ✓ Choice, flexibility, and a range of optional extras. ✓ Quick and simple claims process. ✓ No additional charges for paying monthly. ✓ Feefo Gold Trusted Service from our friendly UK team.
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Petcover EU Limited, Haywards Heath, West Sussex, RH16 1TX, United Kingdom
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About British Pet Insurance
Insurance that’s right for you and your pet. ✓ For your dog, cat, horse, exotics, and pet business. ✓ Choice, flexibility, and a range of optional extras. ✓ Quick and simple claims process. ✓ No additional charges for paying monthly. ✓ Feefo Gold Trusted Service from our friendly UK team.