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British Pet Insurance Reviews | Customer Service Reviews for https://www.feefo.com/reviews/petcover-uk | Feefo

Displaying all 815 reviews

Trusted Customer

5 hours ago

Date of purchase: 09/07/2025

Disappointed

I'm discusted I have paid for your insurance for years. My cat went under an operation and you did not help me with one penny because the excuse said it was NOT covered under your policy. Now I'm...

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Susan Simmons

Shropshire

1 day ago

Date of purchase: 03/07/2025

Emily

British Pet Insurance

1 day ago

Thanks for the five-star feedback, it means a lot.

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Adelle

Staffordshire

2 days ago

Date of purchase: 04/07/2025

What Adelle said about British Pet Insurance:

Would recommend

Always happy to support and pay claims promptly

Emily

British Pet Insurance

1 day ago

Many thanks for taking the time to leave feedback, it’s much appreciated, and our customer service team will be happy to hear this.

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Trusted Customer

2 days ago

Date of purchase: 04/07/2025

Emily

British Pet Insurance

1 day ago

Many thanks for the five-star feedback.

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Trusted Customer

2 days ago

Date of purchase: 03/07/2025

Sorted Quickly

My claim was dealt with very quickly and I was very pleased.

Emily

British Pet Insurance

1 day ago

Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service.

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Carley Merritt

Tenterden

3 days ago

Date of purchase: 23/01/2025

What Carley Merritt said about British Pet Insurance:

Took the dead out of insurance

I've never had to ensure a horse before and found looking for insurance complete mind filled. I decided to go with British pet insurance. I was not with a very long and unfortunately I had to make...

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Emily

British Pet Insurance

1 day ago

Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with your experience with us :)

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Trusted Customer

4 days ago

Date of purchase: 03/07/2025

Super straightforward claim process

Super straightforward claim process, all gone and speedy. Only negative is not being able to get pre-approval of costs but that's okay when claims are handled so promptly

Emily

British Pet Insurance

1 day ago

Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service.

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Susan Simmons

5 days ago

Date of purchase: 03/07/2025

What Susan Simmons said about British Pet Insurance:

I do think they are good but have had some issues I’ve requested forms to be sent that never came also the claim from my vet they have asked me for the dates instead of the vet

Petrina

British Pet Insurance

5 days ago

Thank you for your feedback. We’re reviewing this to help us improve and appreciate you taking the time to let us know

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Trusted Customer

6 days ago

Date of purchase: 29/06/2025

Petrina

British Pet Insurance

5 days ago

Thank you for your review and 4 stars

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Thomas Finneran

Lincoln

6 days ago

Date of purchase: 26/06/2025

What Thomas Finneran said about British Pet Insurance:

An excellent pet insurance company.

Excellent service and very good communication. I would, and have recommended British Pet Insurance . Thank you for being so fair.

Petrina

British Pet Insurance

5 days ago

We're delighted to hear you appreciated our communication and fair service. Your recommendation of British Pet Insurance is incredibly generous!

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About British Pet Insurance

Insurance that’s right for you and your pet. ✓ For your dog, cat, horse, exotics, and pet business. ✓ Choice, flexibility, and a range of optional extras. ✓ Quick and simple claims process. ✓ No additional charges for paying monthly. ✓ Feefo Gold Trusted Service from our friendly UK team.

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Petcover EU Limited, Haywards Heath, West Sussex, RH16 1TX, United Kingdom