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Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

1,502

110

8

4

8

1,632

ratings over the past year

Displaying all 2,925 reviews
Trusted Customer
2 hours ago
Date of purchase: 10/06/2025
Good help new life
PA
Paul
8 hours ago
Date of purchase: 03/06/2025
What Paul said about PayPlan:
Straight forward process
Trusted Customer
1 day ago
Date of purchase: 10/06/2025
Glad I did it
The staff are so understanding and non judgmental.
Trusted Customer
2 days ago
Date of purchase: 03/06/2025
Just really lovely people who want to help
YV
Yvonne
Kent
2 days ago
Date of purchase: 10/06/2025
What Yvonne said about PayPlan:
Fantastic
Great staff helpful and lovely to speak to I feel so much better like a rock has been lifted. Recommend this service. I felt stupid and embarrassed. And the staff made me feel better x
Trusted Customer
2 days ago
Date of purchase: 10/06/2025
Excellent friendly advise
Very friendly advisors who listen and the provided me with various options, giving positive and negative of each. They took me through everything clearly explaining my options. No pressure, just...

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Trusted Customer
2 days ago
Date of purchase: 10/06/2025
The matter is not concluded yet.
Trusted Customer
2 days ago
Date of purchase: 10/06/2025
Easy and efficient
Very quick and efficient didn’t feel I was waiting around for ages.
Trusted Customer
2 days ago
Date of purchase: 10/06/2025
Payplan have been so helpful. I am so stressed about money and I saw that my bank, RBS recommended Payplan on their help section. I feel like Ally and Charlie have been so kind and explained all the...

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Trusted Customer
2 days ago
Date of purchase: 10/06/2025
Help and sound advice in becoming debt free
I felt really listened to, and my opinions taken into account in the decision making regarding the process of becoming debt-free. Clear explanation givdenon how the above process works.
About PayPlan
We offer free, simple debt advice to anyone who needs it. Whilst we’ve grown a lot since our creation as a family-owned company in 1992, our mission has remained the same – to help people become debt-free through clear, honest advice and debt solutions that work.
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Kempton House Dysart Road, Grantham, Lincolnshire, NG31 0EA, United Kingdom
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About PayPlan
We offer free, simple debt advice to anyone who needs it. Whilst we’ve grown a lot since our creation as a family-owned company in 1992, our mission has remained the same – to help people become debt-free through clear, honest advice and debt solutions that work.