Merchant Logo
Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

1,503

110

8

4

8

1,633

ratings over the past year

Displaying all 2,925 reviews
ST
Stuart
2 years ago
Date of purchase: 25/04/2023
What Stuart said about PayPlan:
Really helped me out with a d m p and affordable monthly payments very easy to talk to and communicate with through telephone and online app very happy
Trusted Customer
2 years ago
Date of purchase: 25/04/2023
Very professional
Yes exactly what I wanted
LI
Lisa
Manchester
2 years ago
Date of purchase: 27/04/2023
What Lisa said about PayPlan:
Very helpful
Only in early stages but have been very helpful so far and made me feel less stressed about my situation
Trusted Customer
2 years ago
Date of purchase: 24/04/2023
Sympathetic, helpful, non judgemental and emphatically delivered.
Very helpful and non judgmental. Offering good sound impartial advice for your specific circumstances.
Merchant Logo
Mel
PayPlan
1 year ago
Hi there, Thanks for taking the time to share your review! We really appreciate it. Kind regards, Mel, The PayPlan Team
Trusted Customer
2 years ago
Date of purchase: 24/04/2023
Felt alone and not helped
Offer to talk to people or at least make it clear what you are talking about. I feel that I was told that they couldn’t help me and that’s where it ended.
Merchant Logo
Mel
PayPlan
2 years ago
Hi there, Thank you for your comments. We've raised your concerns with the team, and they should get in touch soon if they haven't already to see if there is any additional support or solutions that we may be able to help you with! Kind regards, Mel, The PayPlan Team
About PayPlan
We offer free, simple debt advice to anyone who needs it. Whilst we’ve grown a lot since our creation as a family-owned company in 1992, our mission has remained the same – to help people become debt-free through clear, honest advice and debt solutions that work.
Read all
Kempton House Dysart Road, Grantham, Lincolnshire, NG31 0EA, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Part of the Treefo initiative
We work with Ecologi to fund tree planting projects in exchange for the reviews collected by PayPlan
Why trust Feefo reviews?

About PayPlan
We offer free, simple debt advice to anyone who needs it. Whilst we’ve grown a lot since our creation as a family-owned company in 1992, our mission has remained the same – to help people become debt-free through clear, honest advice and debt solutions that work.