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Chappell & Matthews Estate Agents Reviews

http://www.chappellandmatthews.co.uk/

EXCELLENT

An experienced Sales and Lettings Agent helping people move since 1913.

Service

4.6

ratings over the past year

Displaying all 52 reviews

Trusted Customer

Feefo Verified

2 months ago

Efficient, professional and friendly service delivery. From other encounters, tenants are well vetted so that their management is easy. Tenants identified in good time so that lapse between them is...

Trusted Customer

Feefo Verified

5 months ago

They cover all the necessary areas and are v pleasant to deal with. We've used them for nearly 10 years but on occasions have been frustrated by their lack of communication between their multi...

Mr Hall

Feefo Verified

GBR

6 months ago

What Mr Hall said about Chappell & Matthews Estate Agents:

Great Service

The service I have received from the Clifton team has been excellent. Every touchpoint throughout the rental process has been smooth and efficient. Communication has been great! Definitely 5 / 5!

Ms Tayler

Feefo Verified

GBR

6 months ago

What Ms Tayler said about Chappell & Matthews Estate Agents:

5 Star service!

The have been fantastic from beginning to end. Great communication and incredible helpful.

Mr and Mrs Pottinger

Feefo Verified

GBR

6 months ago

What Mr and Mrs Pottinger said about Chappell & Matthews Estate Agents:

Efficient and courteous letting agents

Trusted Customer

Feefo Verified

7 months ago

Mr Turner

Feefo Verified

11 months ago

Mr Mohammed

Feefo Verified

1 year ago

Trusted Customer

Feefo Verified

1 year ago

I don’t think enough effort was made to get bids for my property.

Lucy Mawer

Chappell & Matthews Estate Agents

1 year ago

Hello and thank you for taking the time to leave a rating. I’m sorry to see that your experience was less than satisfactory. Please be assured that all feedback is taken extremely seriously, and as a company, we are continuously looking at how we can improve our journey with you. In order to further look into this, we invite you to get in contact with our team at review@countrywide.co.uk. Kind regards, Lucy, Customer Relations.

Trusted Customer

Feefo Verified

1 year ago

Very poor all round performance

Consistently poor in every respect. Hard to reach (no direct lines) unable to provide information on client account balance, failing to give information and updates, vague about detail, inclined to...

Lucy Mawer

Chappell & Matthews Estate Agents

1 year ago

Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

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