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Chappell & Matthews Estate Agents Reviews

Rated
Excellent

An experienced Sales and Lettings Agent helping people move since 1913.

Service
4.4
/5

5

4

3

2

1

10

2

1

0

1

14

ratings over the past year

Displaying all 46 reviews
MT
Mr Turner
7 days ago
Date of purchase: 31/05/2025
MM
Mr Mohammed
1 month ago
Date of purchase: 24/04/2025
Trusted Customer
2 months ago
Date of purchase: 26/03/2025
I don’t think enough effort was made to get bids for my property.
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Lucy Mawer
Chappell & Matthews Estate Agents
2 months ago
Hello and thank you for taking the time to leave a rating. I’m sorry to see that your experience was less than satisfactory. Please be assured that all feedback is taken extremely seriously, and as a company, we are continuously looking at how we can improve our journey with you. In order to further look into this, we invite you to get in contact with our team at review@countrywide.co.uk. Kind regards, Lucy, Customer Relations.
Trusted Customer
2 months ago
Date of purchase: 20/03/2025
Very poor all round performance
Consistently poor in every respect. Hard to reach (no direct lines) unable to provide information on client account balance, failing to give information and updates, vague about detail, inclined to...

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Lucy Mawer
Chappell & Matthews Estate Agents
2 months ago
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
Trusted Customer
2 months ago
Date of purchase: 19/03/2025
Outstanding letting & managing agents - best in Southwest
C&M are the most efficient, professional and experienced agents in the residential lettings and property management market in the Southwest. They provide a personal service tailored to their clients’...

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AG
Alfred Gliddon
Bristol
3 months ago
Date of purchase: 11/02/2025
What Alfred Gliddon said about Chappell & Matthews Estate Agents:
Top Team at amazing Bristol Harbourside! Thanks guys!
Chappell & Matthews Bristol Harbourside have recently sold my super flat in the Quays for me, after having managed its rental for many years. I wish to thank the rental team and the sales team for...

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MM
Miss McQueen
Bristol
3 months ago
Date of purchase: 17/02/2025
What Miss McQueen said about Chappell & Matthews Estate Agents:
Excellent service
Excellent service from start to finish. Cheerful staff who actually want to help you -a rarity in current times .
Trusted Customer
6 months ago
Date of purchase: 29/11/2024
Informative first meeting with one of the manager who seems to understand my needs and concerns. Great sale teams and following acceptance of offer really great support not only to complete the sale...

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Trusted Customer
7 months ago
Date of purchase: 23/10/2024
LL
Lorraine Lyons
Bristol
8 months ago
Date of purchase: 23/09/2024
What Lorraine Lyons said about Chappell & Matthews Estate Agents:
Excellent
Very professional, realy friendly, and very patient with people having to use all Internet stuff.
About Chappell & Matthews Estate Agents
Established in 1913, Chappell & Matthews offer sales and lettings expertise, based out of our networked offices in Bristol, Bath, Chippenham and Thornbury. Our branches are ideally situated to serve the local communities and neighbouring areas. We have an award-winning expert team who pride themselves on local market knowledge and insight.
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6 Caldecotte Lake Business Park, Caldecotte Lake Drive, Milton Keynes, Bedfordshire, MK7 8JT, United Kingdom
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About Chappell & Matthews Estate Agents
Established in 1913, Chappell & Matthews offer sales and lettings expertise, based out of our networked offices in Bristol, Bath, Chippenham and Thornbury. Our branches are ideally situated to serve the local communities and neighbouring areas. We have an award-winning expert team who pride themselves on local market knowledge and insight.