Recenzje sprzedawcy Thompson & Morgan

Hello, 

Thank you for your review. 

We are glad to hear your plants arrived in a good condition. 

Happy Gardening! 

Thanks

Ryan J 

I'm so pleased your replacement penstemons are much better David and your alstroemerias are thriving. I appreciate it is upsetting that we cannot send pansies to your address but we have reviewed all of the products in our catalogue and we found that these were not travelling well when delivered outside of mainland UK. As the foxgloves and your other plants are much sturdier, these can handle that little bit longer in transit it takes to get to you. I hope this helps but I do understand this is still upsetting for you. I hope this does not deter you from ordering with us again.

Kind regards

Natalie.

Hi, I do apologise for your disappointment with your plants. I have arranged for replacements to be sent out to you as soon as possible and by the end of August at the latest. I'm sure that you'll be really happy with them. They should have arrived in perfect condition. Kind regards, Anne

Hi, I'm really sorry that you didn't receive your T&M's Choice Perennial Pack. I have replaced the order for despatch as soon as possible and by the end of August 2017 at the very latest. I sent them to the address which you put online on your original order. Please check that the address is correct so that the plants arrive with you safely. Let me know if you have any further problems. Regards, Anne

That's great to hear, thank you for leaving your review! I hope we can continue to be of service :)

Kind regards

Natalie

Thanks for the feedback :) 

I am happy to hear you are happy with your order. 

Ryan J 

Hi there, thank you so much for your review. I am glad to hear that you have been happy with our service. The plant you have bought, although small, will be mature enough to go in to the ground now. If you do have any concerns at all please do feel free to get in touch with us. Kind regards, Ryan

Thank you very much for your review. I am glad to hear that you have been happy with our service, although I am very sorry to hear that you did have problems with some of your Begonias. I have sent you an email to the address we have for you against your order. I hope to hear from you soon. Kind regards, Ryan

Hi there, thank you for your review. I am very sorry to hear of your disappointment with the Perennials. Although we have stated that the order will be despatched by the end of August, we have ordered the replacement as a priority, so that it will be sent as soon as the plants are available. If there is anything further we can help with, please let us know. Kind regards, Ryan

Hi there, thank you for your review. I am really very sorry to hear that your Verbenas did not do well. As you have rightly said, this is not our usual standard. I have left some comments on the product review for you. Please do get in touch with us if there is anything further. Kind regards, Ryan