W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy Thompson & Morgan | Recenzje dotyczące obsługi klienta sprzedawcy https://www.feefo.com/reviews/thompson-morgan | Feefo

Wyświetlono wszystkie recenzje: 112,022

stephen lockwood

8 years ago

Data zakupu: 28/06/2017

Co stephen lockwood sądzi o Thompson & Morgan:

Packaging of products superb, delivery excellent, plants suffered a little from botrytis though

Steve

Thompson & Morgan

8 years ago

Thank you for your comments, without these we can't improve our products or service. Accordingly I am going to refund you for your Begonia Organdy Mixed and your Verbena Quartz Mixed. Regards, Steve

Recenzje produktów

Florence Warrington

Peterborough

8 years ago

Data zakupu: 28/06/2017

Co Florence Warrington sądzi o Thompson & Morgan:

The service was very good. However I was disappointed that one item was cancelled, after having been confirmed.

Steve

Thompson & Morgan

8 years ago

Thank you for your comments I apologise for our error in cancelling your item. As an apology please accept a £10 gift voucher. Best wishes, Steve

Recenzje produktów

Wiarygodny klient

8 years ago

Data zakupu: 28/06/2017

The order arrived rapidly and correctly, well packaged and with no errors. What more is there to say?

Anne

Thompson & Morgan

8 years ago

Hi there, it's lovely to hear that you're pleased with our service and our products are arriving promptly and well packaged. Thank you for posting your review. Regards, Anne

Recenzje produktów

Wiarygodny klient

8 years ago

Data zakupu: 28/06/2017

Delivery prompt however flowers crushed and died

Steve

Thompson & Morgan

8 years ago

Thank you for your review. As discussed in our recent phone conversation I am going to email you over a £20 gift voucher as an apology for the poor quality plants you received. Warm wishes, Steve

Richard Phillips

8 years ago

Data zakupu: 30/06/2017

Co Richard Phillips sądzi o Thompson & Morgan:

Top Garden

Really good service - good products

Anne

Thompson & Morgan

8 years ago

Hi there, thank you for your kind comments. I'm really pleased that you've been happy with our service and our products. Regards, Anne

Recenzje produktów

Wiarygodny klient

8 years ago

Data zakupu: 28/06/2017

However ...., on arrival, I followed instructions and poor germination ,

The seeds arrived promptly

Steve

Thompson & Morgan

8 years ago

Thank you for your review, we aim to dispatch our products as fast as we can. We are glad you are satisfied with our service. Steve

Recenzje produktów

dawn lane

8 years ago

Data zakupu: 29/06/2017

Co dawn lane sądzi o Thompson & Morgan:

Strong, healthy plants that transfer to the garden without problems.

Terrific healthy plants all beautifully packed. They arrived in one piece and are now all planted and growing bigger with each day. I can never fault Thompson and Morgan's service or products. ...

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Anne

Thompson & Morgan

8 years ago

Thanks for your super review! I'm so glad that you've always been pleased with our service and plants. Our aim is to supply the very best quality products money can buy. It's great to hear that you're as happy as we are with our plants. Regards, Anne

Recenzje produktów

Wiarygodny klient

8 years ago

Data zakupu: 29/06/2017

Disappointed but have learned a lot and hope to do better next year!

I am not completely happy with the begonias and ageratums delivered. Some of the plants had overgrown others so that quite a large proportion died or had grown very little and had to be re-potted to...

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Ryan B

Thompson & Morgan

8 years ago

Hi there, thank you for your review. I can appreciate how disheartening this must have been, and I am very sorry that this is the case. I do hope that you will consider our services again, and I have arranged for a voucher to be sent as an apology for this. I will be sending this by email. Kind regards, Ryan

Wiarygodny klient

8 years ago

Hi Ryan Not disheartening, just challenging! I did order enough plants to fill the gaps and most of those I potted on are doing well. Thank you for your quick response and the voucher. I will be ordering perennials for Autumn planting for next year. Regards Michael

Faye

Thompson & Morgan

8 years ago

I am sure you will not be disappointed with whatever you buy with your voucher. ~ Regards Faye

Recenzje produktów

Wiarygodny klient

8 years ago

Data zakupu: 30/06/2017

Great plants

The whole experience was good from start to planting. Supper healthy plants delivered and now growing well

Anne

Thompson & Morgan

8 years ago

Hi there, thank you for your lovely review. I'm glad that you've enjoyed your Thompson & Morgan shopping experience and your plants are growing well. Happy Gardening! Regards, Anne

Recenzje produktów

Diane Sykes

8 years ago

Data zakupu: 28/06/2017

Co Diane Sykes sądzi o Thompson & Morgan:

Plants arrived healthy and when they said they would.

Anne

Thompson & Morgan

8 years ago

It's great to read that your plants arrived in good condition and promptly. I'm happy that you've been pleased with your purchases. Regards, Anne

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Informacje o Thompson & Morgan

Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.

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0333 400 0033

Poplar Lane, Ipswich, Suffolk, IP8 3BU, United Kingdom

Feefo Trusted Service Awards

Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.

Czym są nagrody Trusted Service Awards dla najlepszego usługodawcy

Dlaczego warto ufać recenzjom na Feefo?

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Recenzje sprzedawcy Thompson & Morgan

Begonia semperflorens Lotto Mixed Garden ReadyWięcej recenzji tego produktu - (16)Wyświetl stronę produktu

Begonia Organdy Mixed F1 Hybrid Garden ReadyWięcej recenzji tego produktu - (8)Wyświetl stronę produktuplants starting to suffer from botrytis or fungal decay

Geranium Best Red F1 Hybrid Garden ReadyWięcej recenzji tego produktu - (29)Wyświetl stronę produktugreat young plants, in garden in flower by 24 July.

Verbena Quartz Mixed F1 Hybrid Garden ReadyWięcej recenzji tego produktu - (28)Wyświetl stronę produktudisappointing as plants were too big for the packaging they were running to flower and did not recover well from transit

Begonia x tuberhybrida Apricot Shades Improved F1 Hybrid Garden ReadyWięcej recenzji tego produktu - (40)Wyświetl stronę produktuVery nice plants and easy to work with

Lobelia Cascade Improved Mixed Garden ReadyWięcej recenzji tego produktu - (15)Wyświetl stronę produktuThis item was confirmed for delivery later, but was then cancelled as out of stock.

Dianthus Plant Lucky DipWięcej recenzji tego produktu - (99)Wyświetl stronę produktuVery good plants and easy to deal with

36 FREE PerennialsWięcej recenzji tego produktu - (164)Wyświetl stronę produktuI am already familiar with Thompson & Morgan and well aware of their competent service-so no surprises this time.

Begonia x tuberhybrida Apricot Shades Improved F1 Hybrid Garden ReadyWięcej recenzji tego produktu - (40)Wyświetl stronę produktuAbsolutely Fabulous to coin a phrase!

Lavender stoechas Bandera PurpleWięcej recenzji tego produktu - (8)Wyświetl stronę produktuPlanted following instructions and to date no germination ...., possibly one may be but could be weed ..., very poor and complaint will be sent soon

Antirrhinum majus Madame Butterfly F1 Hybrid Garden ReadyWięcej recenzji tego produktu - (34)Wyświetl stronę produktuThey arrived healthy and I am now waiting for them to blossom. Thank you T&M you never disappoint with your plants.

Cosmos bipinnatus Lemonadetrade Garden ReadyWięcej recenzji tego produktu - (53)Wyświetl stronę produktuThey look strong and healthy and one or two of them have started flowering. A good summer flowering will be guaranteed if they came from T&M.

Cosmos bipinnatus Cupcakes Garden ReadyWięcej recenzji tego produktu - (78)Wyświetl stronę produktuGood healthy plants from T&M that will definitely have people complimenting me on the beautiful flowers.

Begonia Non-Stop Mixed Garden ReadyWięcej recenzji tego produktu - (33)Wyświetl stronę produktuLost too many and some had been held back by overgrowth of adjacent plants in the tray

Garden SnipsWięcej recenzji tego produktu - (249)Wyświetl stronę produktuExcellent for deadheading small delicate plants.

Ageratum houstonianum Blue Danube Garden ReadyWięcej recenzji tego produktu - (15)Wyświetl stronę produktuLost fifty percent and the survivors are struggling.

Geranium Best Red F1 Hybrid Garden ReadyWięcej recenzji tego produktu - (29)Wyświetl stronę produktuThey seem to be doing well although a few were small and had been overgrown by adjacent plants in the tray.

Begonia x tuberhybrida Apricot Shades Improved F1 Hybrid Garden ReadyWięcej recenzji tego produktu - (52)Wyświetl stronę produktuLost some and a high proportion of the rest were small and have had to be potted on before planting.

Trachelospermum jasminoides Star of ToscanaWięcej recenzji tego produktu - (35)Wyświetl stronę produktuGood service and health plants.

W jaki sposób zbierane są recenzje na Feefo?

Kto może zostawić recenzję na Feefo?

Jak weryfikujemy recenzje?

Jak radzimy sobie z fałszywymi recenzjami?