W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy Thompson & Morgan | Recenzje dotyczące obsługi klienta sprzedawcy https://www.feefo.com/reviews/thompson-morgan | Feefo

Wyświetlono wszystkie recenzje: 112,209

Jonathan Bates

8 years ago

Data zakupu: 26/06/2017

Co Jonathan Bates sądzi o Thompson & Morgan:

All died following potting instructions. Replacements free of charge might fare better as 50% plugs looked mouldy on arrival. J E Bates

Nikki

Thompson & Morgan

8 years ago

Hi Jonathan, Thanks for your review, I am sorry to hear of the performance you have experienced with your lavender. I have arranged for a replacement to be sent out to you as soon as stock becomes available. At the moment this is showing as September, however as this is a replacement it will be treated as a priority. If we can be of any further help, please email us at socialmedia@thompson-morgan.com. Thanks Nikki

Akshay Anand

8 years ago

Data zakupu: 26/06/2017

Co Akshay Anand sądzi o Thompson & Morgan:

Great company to buy from

Friendly staff, reasonably responsive to customer enquiries. The team keeps you up to date on the status of your order.

Anne

Thompson & Morgan

8 years ago

Thank you for your review. I'm very pleased that you're happy with how often we keep you up to date with the progress of your order and you find us friendly and helpful. Kind regards, Anne

Recenzje produktów

Wiarygodny klient

8 years ago

Data zakupu: 23/06/2017

Mostly good although sent one wrong packet of seeds but replaced and sent promptly. The web site is quite clunky to use and could be improved

Ryan B

Thompson & Morgan

8 years ago

Thank you for your review. I am glad to hear that you have been happy with the majority of your order, but I am sorry to hear that there was an error. I am glad that this was sorted out straight away for you. If there is anything further that we can be of help with, please do feel free to email us at socialmedia@thompson-morgan.com. Kind regards, Ryan

Recenzje produktów

Wiarygodny klient

8 years ago

Data zakupu: 26/06/2017

Seeds arrived promptly and were as described - they all had a decent 'shelf life' left

Anne

Thompson & Morgan

8 years ago

I'm pleased that your seeds arrived promptly. I'm confident that you'll be pleased with the results, too! Kind regards, Anne

Pamela Cooke

8 years ago

Data zakupu: 26/06/2017

Co Pamela Cooke sądzi o Thompson & Morgan:

Great customer service

When order did not arrive I asked for a voucher to spend in the future. It was sent very quickly. I have already bought next year's bean seeds.

Anne

Thompson & Morgan

8 years ago

Hi there. Thank you for your kind review. I'm sorry that your original order didn't arrive. However, I'm pleased that you've been able to use your voucher promptly. Kind regards, Anne

anita Andrews

8 years ago

Data zakupu: 24/06/2017

Co anita Andrews sądzi o Thompson & Morgan:

highly disappointed

Still haven't received my order. I have phoned you and dx but not getting anywhere. Extremely disappointed. Each company passing the buck to the other

Nikki

Thompson & Morgan

8 years ago

Hi Anita, Thank you for your review, I am sorry to hear of the troubles you have had with your order. We will be in touch regarding this matter to ensure that everything is sorted out for you. In the mean time, if you have any other issues, please get in touch via socialmedia@thompson-morgan.com and we will be happy to help. Thanks Nikki

Recenzje produktów

Lesley Marron

8 years ago

Data zakupu: 26/06/2017

Co Lesley Marron sądzi o Thompson & Morgan:

Fast delivery as usual

Quick delivery Good informative website

Anne

Thompson & Morgan

8 years ago

Hello Lesley, I'm glad that your delivery arrived swiftly. We keep adding to the website with lots of useful information to help our gardening friends. Great that you find it handy, too! Kind regards, Anne

Wiarygodny klient

8 years ago

Data zakupu: 26/06/2017

Delivery was fast and I was pleased with the goods I received.

Anne

Thompson & Morgan

8 years ago

Hi there. I'm glad to hear that your delivery arrived quickly and you've been pleased with your purchases. Kind regards, Anne

J Graham Bailey

Aberaeron

8 years ago

Data zakupu: 23/06/2017

Co J Graham Bailey sądzi o Thompson & Morgan:

Excellent service and products,I have used them many times in the past and have always had good results.

Recenzje produktów

Andy

Andover

8 years ago

Data zakupu: 23/06/2017

Co Andy sądzi o Thompson & Morgan:

Always excellent service, quality plants. Well packed for delivery what mor

Certainly recommend T&M to anyone wanting quality plants & excellent service. I have used T&M over a few years and never had a complaint.

Anne

Thompson & Morgan

8 years ago

It's lovely to hear that you recommend Thompson & Morgan for our service and quality plants. Thank you for your continuing custom over the years! Kind regards, Anne

Recenzje produktów

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Informacje o Thompson & Morgan

Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.

Pokaż wszystkie

0333 400 0033

Poplar Lane, Ipswich, Suffolk, IP8 3BU, United Kingdom

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Recenzje sprzedawcy Thompson & Morgan

incredicompostregWięcej recenzji tego produktu - (621)Wyświetl stronę produktu

Leek Mussleburgh Start-A-Gardentrade RangeWięcej recenzji tego produktu - (6)Wyświetl stronę produktuIt was not particularly clear if stated anywhere that this was going to be a strip of seeds which was not really what I was after

Triangle Sun Shade SailWięcej recenzji tego produktu - (3)Wyświetl stronę produktuNot arrived very disappointed

Solar Buzzkill Single PackWięcej recenzji tego produktu - (19)Wyświetl stronę produktuNot arrived very disappointed

Runner Bean SnowstormWięcej recenzji tego produktu - (9)Wyświetl stronę produktuCannot rate yet as I will not be growing them until 2018 season.

Onion Ailsa Craig GiantShow VegetableWięcej recenzji tego produktu - (1)Wyświetl stronę produktuI have grown in the past and have had great results

Bluebell CreeperWięcej recenzji tego produktu - (176)Wyświetl stronę produktu

Clematis Year Round Beauty CollectionWięcej recenzji tego produktu - (7)Wyświetl stronę produktu

Lobelia Cascade Improved Mixed Garden ReadyWięcej recenzji tego produktu - (15)Wyświetl stronę produktu

incredicompostregWięcej recenzji tego produktu - (621)Wyświetl stronę produktu

Antirrhinum majus Madame Butterfly F1 Hybrid Garden ReadyWięcej recenzji tego produktu - (34)Wyświetl stronę produktu

Phlox Collection CreepingWięcej recenzji tego produktu - (4)Wyświetl stronę produktu

Clematis urophylla Winter BeautyWięcej recenzji tego produktu - (1)Wyświetl stronę produktu

Goji Berry Amber SweetWięcej recenzji tego produktu - (5)Wyświetl stronę produktu

W jaki sposób zbierane są recenzje na Feefo?

Kto może zostawić recenzję na Feefo?

Jak weryfikujemy recenzje?

Jak radzimy sobie z fałszywymi recenzjami?