W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy ROL Cruise | Recenzje dotyczące obsługi klienta sprzedawcy {{merchantUrl}} | Feefo

Wyświetlono wszystkie recenzje: 25,545

Wiarygodny klient

Zweryfikowano przez Feefo

2 months ago

Brilliant,, accommodating, efficient

Megan Hammond

ROL Cruise

2 months ago

Thank you for your review, we are pleased to hear that you find our agents brilliant, accommodating and efficient. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Wiarygodny klient

Zweryfikowano przez Feefo

2 months ago

Efficient pleasant holiday booking.

I made an enquiry and was contacted within an hour by Ollie who answered my questions and advised on availability. I then said I would discuss with my husband and Ollie asked if an afternoon call...

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Megan Hammond

ROL Cruise

2 months ago

Thank you for your lovely review, we are delighted to hear that you found Ollie friendly, knowledgeable and pleasant. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Gek Kee Hawkins

Zweryfikowano przez Feefo

GBR

2 months ago

Co Gek Kee Hawkins sądzi o ROL Cruise:

Great service as usual

Have been with ROL for 20 yrs. Very helpful and professional staffs.

Megan Hammond

ROL Cruise

2 months ago

Thank you for your amazing review, we are so pleased that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Anthony Collard

Zweryfikowano przez Feefo

GBR

2 months ago

Co Anthony Collard sądzi o ROL Cruise:

All systems Go!

It was nice that the agent Jasmine was the person who picked up the phone, unlike a typical call centre. She was a great guide in the booking process, having a vast knowledge of all possible...

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Megan Hammond

ROL Cruise

2 months ago

Thank you for your lovely review, we are delighted to hear that Jasmine was able to assist you with your booking. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Wiarygodny klient

Zweryfikowano przez Feefo

2 months ago

Friendly and helpful.

Megan Hammond

ROL Cruise

2 months ago

Thank you for your review, we are pleased to hear that the agent was friendly and helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Wiarygodny klient

Zweryfikowano przez Feefo

2 months ago

Very good service

Megan Hammond

ROL Cruise

2 months ago

Thank you for your review, we are pleased to hear that the agent provided very good service. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Wiarygodny klient

Zweryfikowano przez Feefo

2 months ago

Very helpful, friendly, seemed knowledgeable

Megan Hammond

ROL Cruise

2 months ago

Thank you for your review, we are delighted to hear that you found the agent very helpful, friendly and knowledgeable. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Wiarygodny klient

Zweryfikowano przez Feefo

2 months ago

Always helpful and easy to arrange things.

Megan Hammond

ROL Cruise

2 months ago

Thank you for your review, we are pleased to hear that you find our agents helpful. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Martin Crowe

Zweryfikowano przez Feefo

GBR

2 months ago

Co Martin Crowe sądzi o ROL Cruise:

Rol emerald river cruise

Very helpful just would have liked to have understood flight times

Megan Hammond

ROL Cruise

2 months ago

Thank you for you review, we are pleased to hear that you found the agent very helpful. I understand a member of our team has been in contact with you regarding the flights and this has now been resolved, however we do remain on hand should you require any further assistance. Kind regards, the ROL Cruise Team

Wiarygodny klient

Zweryfikowano przez Feefo

2 months ago

Professional staff and competitive pricing

I have booked with ROL previously and they have been knowledgeable and efficient. The consultant Billy who assisted me is excellent . He is thorough and gives me confidence. I wish there were more...

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Megan Hammond

ROL Cruise

2 months ago

Thank you for your amazing review. We are delighted to hear that Billy provided excellent service and was able to assist with your booking. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Nie masz jeszcze zaproszenia do recenzowania?

Feefo Trusted Service Awards

Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.

Czym są nagrody Trusted Service Awards dla najlepszego usługodawcy

Dlaczego warto ufać recenzjom na Feefo?

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