Logan went out of his way to try and achieve my wishes. Thank you Logan
Megan Hammond
ROL Cruise
1 day ago
Thank you for your review. We're delighted to hear that Logan went out of his way to assist and worked hard to achieve exactly what you were looking for. We'll be sure to pass on your kind comments to him. If we can be of further assistance, please do get in touch. Kind regards, The ROL Cruise Team
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Wiarygodny klient
Zweryfikowano przez Feefo
2 days ago
1st time booking
Call back , information given re best side of the ship for my cruise when choosing cabin
Megan Hammond
ROL Cruise
1 day ago
Thank you for your review. We're pleased to hear that our team was able to call you back promptly and provide helpful information when choosing your cabin. Selecting the right location on board can make all the difference, so we're glad we could assist with your decision. If we can be of further assistance, please do get in touch. Kind regards, The ROL Cruise Team
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SC
Shirley Cox
Zweryfikowano przez Feefo
GBR
3 days ago
Co Shirley Cox sądzi o ROL Cruise:
Holiday of s life time
Have booked with them for many years and have been excellent. The guys on the phone are very knowledgeable about there travel programme, will walk you through the process of what's what.
Megan Hammond
ROL Cruise
1 day ago
Thank you for your review and for booking with ROL Cruise over the years. We're pleased to hear that you've consistently received excellent service from our team and that you find our cruise specialists knowledgeable and helpful throughout the booking process. We truly appreciate your continued support. If we can be of further assistance, please do get in touch. Kind regards, The ROL Cruise Team
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Wiarygodny klient
Zweryfikowano przez Feefo
4 days ago
It was easy
Megan Hammond
ROL Cruise
1 day ago
Thank you for your 5-star review. We're pleased to hear that you found the booking process easy. Thank you for choosing ROL Cruise, and we appreciate you taking the time to share your feedback. If we can be of further assistance, please do get in touch. Kind regards, The ROL Cruise Team
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Wiarygodny klient
Zweryfikowano przez Feefo
5 days ago
Excellent customer service
Excellent service. Jake went above and beyond to help us with our booking. Explained the questions I asked in a friendly polite manner.
Megan Hammond
ROL Cruise
4 days ago
Thank you for your wonderful feedback. We are delighted to hear that Jake provided excellent service and went above and beyond to assist with your booking. It's great to know that he was able to answer all your questions in a friendly and professional manner. We will be sure to pass your kind comments on to Jake. If we can be of further assistance, please do get in touch. Kind regards, The ROL Cruise Team
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JE
John Elston
Zweryfikowano przez Feefo
GBR
5 days ago
Co John Elston sądzi o ROL Cruise:
A great rewarding experience.
Very pleased with the service. The agent who dealt with us was really good, professional but friendly. We had a good idea of what we wanted and she (Leona) listened well, asked relevant questions and...
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Megan Hammond
ROL Cruise
5 days ago
Thank you for your lovely review. We're pleased to hear that Leona provided helpful and professional service, making the booking process straightforward and enjoyable. It's wonderful to know you're feeling confident and looking forward to your holiday. Thank you for choosing ROL Cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
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Wiarygodny klient
Zweryfikowano przez Feefo
7 days ago
Excellent service, as always
The service received from ROL was, as always, excellent. We had seen a cruise we were interested in and in the phone call to ROL we received all the information necessary - without any persuasion -...
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Megan Hammond
ROL Cruise
6 days ago
Thank you for your lovely review.We're delighted to hear that Liam and Sally provided all the information you needed to book with confidence. It's wonderful to know you received the excellent, no-pressure service you have come to expect from ROL Cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
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RE
Robert Ewels
Zweryfikowano przez Feefo
GBR
7 days ago
Co Robert Ewels sądzi o ROL Cruise:
Excellent.
Megan Hammond
ROL Cruise
7 days ago
Thank you for your review. We are so pleased to hear that the service was excellent. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
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JJ
Jane Jenkyn
Zweryfikowano przez Feefo
7 days ago
Co Jane Jenkyn sądzi o ROL Cruise:
The person that I spoke to made every effort to help me
Megan Hammond
ROL Cruise
7 days ago
Thank you for your kind review. We're delighted to hear that our team member made every effort to assist you and provide the support you needed. If we can be of further assistance, please do get in touch. Kind regards, The ROL Cruise Team
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NB
Nigel Branston
Zweryfikowano przez Feefo
GBR
12 days ago
Co Nigel Branston sądzi o ROL Cruise:
Excellent cruise agents
ROL reps are excellent. Polite and understanding, they have on several occasions (including this one) managed to arrange extras for me that are not part of the advertised package for a given cruise....
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Megan Hammond
ROL Cruise
11 days ago
Thank you for your fantastic review. We're delighted to hear that our team has consistently provided the level of service you've come to expect from ROL. It's wonderful to know that we've been able to help arrange additional extras, provide clear information, and give you the time and support needed to make the right choices for your travels. Your continued loyalty over the years means a great deal to us, and we're especially pleased that you've enjoyed problem-free experiences with every booking. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
With over 30 years’ experience at ROL Cruise, we are trying to do things a little differently to the rest of the competition, and that is why we are The UK’s No.1 Independent Cruise Specialist. Choosing ROL Cruise is choosing quality and ensuring an award-winning service for your next holiday.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
With over 30 years’ experience at ROL Cruise, we are trying to do things a little differently to the rest of the competition, and that is why we are The UK’s No.1 Independent Cruise Specialist. Choosing ROL Cruise is choosing quality and ensuring an award-winning service for your next holiday.