W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy ROL Cruise | Recenzje dotyczące obsługi klienta sprzedawcy {{merchantUrl}} | Feefo

Wyświetlono wszystkie recenzje: 25,545

David Bent

Zweryfikowano przez Feefo

GBR

1 month ago

Co David Bent sądzi o ROL Cruise:

Like having one's personal P A

Always helpful ! First class at sorting out original costs and discounts. There ready with information when lost or mislaid

Megan Hammond

ROL Cruise

1 month ago

Thank you for your 5-star review, we are so pleased to hear that you find our agents helpful. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Bernadette Butler

Zweryfikowano przez Feefo

GBR

1 month ago

Co Bernadette Butler sądzi o ROL Cruise:

Triangle and Tigers 27 .

I always book with ROL because they give me a hundred percent confident s. When things have gone wrong, not very often, they have fixed it straight away. Always on the end of the phone or email. I...

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Megan Hammond

ROL Cruise

1 month ago

Thank you for your amazing review, we are so pleased that you book regularly with us and that you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Wiarygodny klient

Zweryfikowano przez Feefo

1 month ago

Cruise booking made easy.

Very friendly, informative & helpful gentleman on the phone. Answered all my questions in detail & gave me full confidence in his knowledge. Much nicer than doing an online booking.

Megan Hammond

ROL Cruise

1 month ago

Thank you for your review, we are delighted to hear that you found the agent very friendly, informative and helpful. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Michael Stilton

Zweryfikowano przez Feefo

2 months ago

Co Michael Stilton sądzi o ROL Cruise:

Customary helpful experience.

As usual the service was perfect . It is, of course, the reason why we use ROL. Morgen is always terrific and this booking was no exception.

Megan Hammond

ROL Cruise

2 months ago

Thank you for your lovely review, we are so pleased to hear that Morgen was able to assist you with your booking. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Jennifer Brown

Zweryfikowano przez Feefo

GBR

2 months ago

Co Jennifer Brown sądzi o ROL Cruise:

Disabled cruising

Excellent!.. originally booked on an entirely inappropriate cruise? Im disabled Disabled cruisinggp(wheelchair) Half an hour later i was told i couldnt cancel... so thought id just HAVE to go!...

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Megan Hammond

ROL Cruise

2 months ago

Thank you for your review, we are so pleased to hear that Charlotte was able to assist you with your booking. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Wiarygodny klient

Zweryfikowano przez Feefo

2 months ago

Helpful landline conversation

Very helpful and ready access to off-broschure information.

Megan Hammond

ROL Cruise

2 months ago

Thank you for your review, we are pleased to hear that the agent was very helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Marion

Zweryfikowano przez Feefo

GBR

2 months ago

Co Marion sądzi o ROL Cruise:

Very helpful

Very helpful. I had a number of questions about the cruise I was interested in and they were all answered. I normally use ROL when booking cruises as they provide a good service and keen on in prices.

Megan Hammond

ROL Cruise

2 months ago

Thank you for your lovely review, we are so pleased that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Wiarygodny klient

Zweryfikowano przez Feefo

2 months ago

Calls answered swiftly Excellent representative who was very polite and knowledgeable

Megan Hammond

ROL Cruise

2 months ago

Thank you for your review, we are thrilled to hear that the agent was very polite and knowledgeable. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Graeme Gittins

Zweryfikowano przez Feefo

GBR

2 months ago

Co Graeme Gittins sądzi o ROL Cruise:

Fantastic service

Professional and friendly service with knowledgable staff

Megan Hammond

ROL Cruise

2 months ago

Thank you for your review, we are delighted to hear that you find our agents professional, friendly and knowledgeable. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Wiarygodny klient

Zweryfikowano przez Feefo

2 months ago

Great service. Great company.

Excellent. Clear information given with a clear voice, well-spoken too. Booking made simple.

Megan Hammond

ROL Cruise

2 months ago

Thank you for your review, we are pleased to hear that the service was excellent. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Nie masz jeszcze zaproszenia do recenzowania?

Feefo Trusted Service Awards

Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.

Czym są nagrody Trusted Service Awards dla najlepszego usługodawcy

Dlaczego warto ufać recenzjom na Feefo?

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