Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Sephora Anmeldelser | Kundeservice Anmeldelser for {{merchantUrl}} | Feefo

180,373 av 180,372 anmeldelser

Sara Woodhams

Feefo-verifisert

GBR

3 months ago

Hva Sara Woodhams sa om Sephora:

It was all good

Pålitelig kunde

Feefo-verifisert

3 months ago

This is a very mixed review because I have had a poor experience interlaced with an exceptional customer service response. The ordering via the website was very straight forward but receiving my...

Les mer

Barbara

Sephora

3 months ago

Hello, Thank you for taking the time to share your feedback. We apologise for the issues you experienced with your orders, including the missing item in your second delivery. We are, however, very pleased to hear that our customer service team was able to address your concerns efficiently, making you feel valued throughout the process. Providing exceptional support is a top priority for us and we appreciate your recognition. Thank you! Best wishes, Sephora UK Customer Care

Janet White

Feefo-verifisert

GBR

3 months ago

Hva Janet White sa om Sephora:

Sephorable

A really speedy service, a good choice of products and value for money. Delivery was received on time and in excellent condition well packaged

Pålitelig kunde

Feefo-verifisert

3 months ago

Happiness is……

Free shipping and the speed of how fast my parcel arrived was very impressive.

Sofia Arif

Feefo-verifisert

3 months ago

Hva Sofia Arif sa om Sephora:

Perfume.

Im so happy with they service. And I love the smell of perfumes. Delivery was super fast as well. Definitely, we'll be ordering more stuff.

Lana Fiedler

Feefo-verifisert

3 months ago

Hva Lana Fiedler sa om Sephora:

I didn’t receive my last parcel I ordered

Rebecca

Sephora

3 months ago

Hello, Thank you for taking the time to leave us feedback, and sorry to hear you have not received your order Our team have reached out today to resolve this for you Kind regards Becca Sephora UK CUstomer Care

Lucy Ambrosioni

Feefo-verifisert

GBR

3 months ago

Hva Lucy Ambrosioni sa om Sephora:

Friendly helpful staff

Lovely helpful staff at the Sheffield meadowhall shop. Great range of products and love the freebies you get with the loyalty card.

Pålitelig kunde

Feefo-verifisert

3 months ago

impossible to contact customer service

I had a problem (which was my fault) having bought e-gift voucher. I had missed out a letter in the email address. As soon as I realised I tried to contact Sephora customer service....and tried, and...

Les mer

Rebecca

Sephora

3 months ago

Hello, We're very sorry to hear you had difficulty reaching our team. A member of our team has reached out via email today to resolve this for you. Kind regards Sephora UK Customer Care

Allison

Feefo-verifisert

GBR

3 months ago

Hva Allison sa om Sephora:

Excellent service

Fatima and Annie did an excellent job helping me find the right products for my wedding makeup. They really did an incredible job, and I have a huge amount of appreciation for them!

Lisa Percival

Feefo-verifisert

GBR

3 months ago

Hva Lisa Percival sa om Sephora:

Love Sephora

Staff are always friendly and knowledgeable on products and happy to give samples. Also when my product was out of stock in store the ordered for me. Love shopping in Sephora!

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Feefo Trusted Service Awards

Våre uavhengige utmerkelser anerkjenner de beste merkevarene for sin kundeservice. Vinnerne kåres på grunnlag av vurderingene de får fra kundene sine.

Hva er Trusted Service Awards?

Hvorfor stole på Feefo-anmeldelser?

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Sephora-anmeldelser

Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?