I have not had issues with Sephora in the past however I ordered a couple of items online for next day delivery and only one item arrived. They did not state online when purchasing that the item was...
I don’t know how the Sephora website is still trading. I ordered goods over £100 3 weeks ago and I still haven’t received them. I have contacted customer service three times but have never once got...
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Endurance
Sephora
13 hours ago
Hi,
We sincerely apologize for the delay in receiving your order and for the lack of communication you've experienced.
We understand your frustration and want to assure you that we take these matters seriously. We have already responded to your email regarding this issue. In case it was missed, please check your spam or junk folder.
To ensure you receive our response, we have resent the email to you. Please review it at your convenience, and we hope it addresses your concerns.
We appreciate your patience and understanding as we work to resolve this.
Warm regards
Customer Care
At Sephora, we believe that beauty has a transformative power that allows us to express our personalities and embrace our unique identities - there should be no rules or judgements, only celebration. No matter the age, gender or belief, beauty is for everyone. And, to keep bringing the best of beauty to our audience, we offer a range of special services and added extras.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
At Sephora, we believe that beauty has a transformative power that allows us to express our personalities and embrace our unique identities - there should be no rules or judgements, only celebration. No matter the age, gender or belief, beauty is for everyone. And, to keep bringing the best of beauty to our audience, we offer a range of special services and added extras.