Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Sephora Anmeldelser | Kundeservice Anmeldelser for {{merchantUrl}} | Feefo

Viser alle 180,361 anmeldelser

Pålitelig kunde

Feefo-verifisert

8 days ago

I haven’t received my order and you have been ignoring me for over 4 weeks

Vanessa

Sephora

7 days ago

Hello Thank you for your recent review. We are sorry to hear your order has not been received. We can see our team has been in touch, they will provide an update soon. Kind Regards, Sephora UK Customer Care

Lauren Fielder

Feefo-verifisert

GBR

9 days ago

Hva Lauren Fielder sa om Sephora:

Never got delivered!

My Sephora parcel was due to be delivered by their courier Evri and never got delivered. On the proof of delivery it had been delivered to the wrong house so I never received my order! Disappointing...

Les mer

Vanessa

Sephora

7 days ago

Hello Thank you for your feedback, we are sorry to hear your order was not delivered. Our team will be in contact shortly with a resolution. Kind Regards, Sephora UK Customer Care

Pålitelig kunde

Feefo-verifisert

9 days ago

Hannah Arshad

Feefo-verifisert

10 days ago

Lulou

Feefo-verifisert

GBR

10 days ago

Hva Lulou sa om Sephora:

Waste of money!

I ordered a lip mask from here. They said it was delivered, but I never received it. It wasn't cheap either. Ordering here was like flushing my money down the toilet.

Shannon

Sephora

10 days ago

Hi Thank you for taking the time to share your feedback. We're very sorry to hear about the issue with your order and understand how disappointing this must be, especially as you have not received your lip mask. We have now sent you an email regarding your order, as we were unable to find any previous contact from you about this matter. We would like the opportunity to look into this further and work towards a resolution for you as quickly as possible. We appreciate your patience and hope to resolve this issue for you soon. Warm Regards, Customer Care

Lulou

10 days ago

Thank you for your response. Communication was made with your chosen delivery company which does not have the greatest of reputations as they are known to do exactly this. They did not resolve the issue as they stated that the item was delivered, but it wasn't delivered to me. That is inaccurate.

TRACEY

Feefo-verifisert

GBR

10 days ago

Hva TRACEY sa om Sephora:

Excellent service communication products and prices highly recommend thanks

Excellent service communication products prices and some wonderful freebies thank-you. Highly recommend .

Pålitelig kunde

Feefo-verifisert

10 days ago

Excellent customer service Parcel didn’t arrive and was repkaced quickly

Donna Partridge

Feefo-verifisert

GBR

11 days ago

Hva Donna Partridge sa om Sephora:

Always a good service

Never had a bad experience with sephora uk, always get what im looking for , their courier lost my parcel 1 time and sephora replaced it the next day! I also picked up 2 items from the store once...

Les mer

Pålitelig kunde

Feefo-verifisert

11 days ago

Susan Shell

Feefo-verifisert

GBR

11 days ago

Hva Susan Shell sa om Sephora:

Fabulous service

The girls in the store were very friendly and extremely helpful. I was really impressed and it made a pleasant shopping experience.

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Sephora-anmeldelser

Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?