Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Headwater Anmeldelser | Kundeservice Anmeldelser for {{merchantUrl}} | Feefo

Viser alle 1,461 anmeldelser

ANDREW PILKINGTON

Feefo-verifisert

3 months ago

Hva ANDREW PILKINGTON sa om Headwater:

Easy booking

The booking process has been very straightforward and efficiently handled.

Sophie

Headwater

3 months ago

Thank you for taking the time to leave such positive feedback. I am so glad to hear the booking process was clear and handled efficiently for you. Sophie Customer Relations Executive

ISOBEL GEORGE

Feefo-verifisert

GBR

3 months ago

Hva ISOBEL GEORGE sa om Headwater:

Excellent from first enquiry through to booking.

Excellent, prompt and friendly. I thought the very clear, itemised invoice was excellent. Transparent about the additional costs. Equally impressed with the initiative to include the rail tickets we...

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Sophie

Headwater

3 months ago

Thank you so much for your lovely feedback! We are delighted to hear that you found everything clear, helpful, and friendly. I will be sure to pass your kind words on to Luke, he will be delighted to know he made such a positive impression. Sophie Customer Relations Executive

Pålitelig kunde

Feefo-verifisert

3 months ago

Extremely good service from Stephanie. She listened to what we wanted, presented a clear and professional looking quotation and was very clear in explaining the next steps.

Sophie

Headwater

3 months ago

Thank you for your kind words! We are delighted Steph could provide such a clear and helpful experience. Sophie Customer Relations Executive

LINDA

Feefo-verifisert

GBR

3 months ago

Hva LINDA sa om Headwater:

Great service

I found Andrew, our travel consultant, to be very patient, friendly and professional in his approach. He was a pleasure to deal with and responded very promptly to emails. He took time to explore...

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Sophie

Headwater

3 months ago

Thank you for taking the time to share such wonderful feedback. We are delighted to hear how positive your experience was with Andrew and that he was able to be so supportive and make such a difference in your booking process. I have passed on your kind words to himself and the team. Sophie Customer Relations Executive

JOANNE JACKSON

Feefo-verifisert

GBR

3 months ago

Hva JOANNE JACKSON sa om Headwater:

Timely, Responsive and informative service from the lovely headwater team

The service was excellent as always and my emails were responded to promptly with the information I required. Nothing appears to be too much trouble for the staff at Headwater

Sophie

Headwater

3 months ago

Thank you so much for taking the time to leave such a kind and positive review. The team, especially Andrew will be delighted to hear their effort has made a great impact. Sophie Customer Relations Executive

MARK PITCAIRN KNOWLES

Feefo-verifisert

GBR

3 months ago

Hva MARK PITCAIRN KNOWLES sa om Headwater:

Efficient, knowledgeable and friendly

Sophie

Headwater

3 months ago

Thank you for your kind words regarding your booking experience. Sophie Customer Relations Executive

Pålitelig kunde

Feefo-verifisert

3 months ago

Great service

Very helpful, clear information.

Sophie

Headwater

3 months ago

Thank you for taking the time to leave such a kind review. Sophie Customer Relations Executive

IAN W

Feefo-verifisert

GBR

3 months ago

Hva IAN W sa om Headwater:

Positive booking experience

Professional and supportive

Sophie

Headwater

3 months ago

Thank you for your positive review. Sophie Customer Relations Executive

DIANNE DAWSON

Feefo-verifisert

GBR

3 months ago

Hva DIANNE DAWSON sa om Headwater:

Professional and reassuring

Helen was very friendly and was able to answer all my questions.

Sophie

Headwater

3 months ago

Thank you for your kind words, Helen will be delighted to hear them. Sophie Customer Relations Executive

GEOFF

Feefo-verifisert

GBR

3 months ago

Hva GEOFF sa om Headwater:

Helpful Service

Stephanie was very friendly and helpful. She was quick to respond to queries and answered my questions frankly and honestly.

Sophie

Headwater

3 months ago

Thank you very much for your kind and positive review. Stephanie will be delighted to hear your kind words, I will ensure they are passed along. Sophie Customer Relations Executive

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Headwater-anmeldelser

Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?