All contact we have had with Headwater has been extremely helpful, professional and efficient.
Steph
Headwater
5 days ago
Thank you for your lovely feedback. We're delighted to hear that all of your contact with Headwater has been helpful, professional, and efficient. Providing excellent service throughout your holiday journey is something we pride ourselves on, and it's wonderful to know we've met your expectations. We hope you have a fantastic trip and look forward to assisting you again in the future. 😊
Stephanie Johnson
Customer Coordinator
0
Del
Pålitelig kunde
Feefo-verifisert
6 days ago
Nice and efficient, helpful and friendly
Steph
Headwater
5 days ago
Thank you for your wonderful feedback. We're delighted to hear that you found our service nice, efficient, helpful, and friendly. I'll be sure to share your kind comments with the team, who will be pleased to know their efforts made a positive difference. We hope you have a fantastic holiday and look forward to helping you again in the future. 😊
Stephanie
Customer Coordinator
0
Del
JA
JOAN AARVOLD
Feefo-verifisert
7 days ago
Hva JOAN AARVOLD sa om Headwater:
Excellent service!
Attentive, friendly, informative and punctual when responding.
Andrew made good suggestions & listened carefully to our specific requests.
Steph
Headwater
5 days ago
Thank you for your wonderful feedback. We're delighted to hear that Andrew provided attentive, friendly and informative service throughout your booking journey. It's great to know he listened carefully to your requirements and was able to make helpful suggestions to create the right holiday for you. We will be sure to pass on your kind comments to Andrew. We hope you have a fantastic trip and look forward to assisting you again in the future.
Stephanie
Customer Coordinator
0
Del
Pålitelig kunde
Feefo-verifisert
12 days ago
Very fast & efficient. All my queries answered.
Steph
Headwater
9 days ago
Thank you for your lovely feedback. We're delighted to hear that you found our service fast and efficient, and that all your queries were answered promptly. We appreciate you taking the time to share your experience and hope you have a fantastic trip.
Stephanie
Customer Coordinator
0
Del
Pålitelig kunde
Feefo-verifisert
17 days ago
Service was excellent, friendly, efficient and knowledgeable
Excellent , friendly, efficient, knowledgeable
Steph
Headwater
14 days ago
Thank you for your kind feedback. We’re delighted to hear you found our service friendly, efficient, and knowledgeable—it really means a lot to the team!
0
Del
Pålitelig kunde
Feefo-verifisert
18 days ago
Efficient booking process
Booking arrangements made as advided , it did take 3 days for them to confirm hotels .
The app flr local provider has been supplied and it appears to provide detailed infprmation of pur intended rpute
Steph
Headwater
17 days ago
We’re pleased to hear that your booking was arranged as advised and that you’ve been provided with access to the local provider app, which offers detailed information about your planned route.
We apologise for the delay in confirming the hotels and appreciate your patience during this time. We’re always working to improve our processes to ensure confirmations are completed as quickly as possible.
If there’s anything further you need ahead of your trip, please don’t hesitate to get in touch – we’re here to help.
Stephanie
Customer Coordinator
0
Del
RG
RICHARD GREENWOOD
Feefo-verifisert
25 days ago
Hva RICHARD GREENWOOD sa om Headwater:
Efficient and helpful. Useful advice about aspects of the proposed trip
Sophie
Headwater
25 days ago
Thank you for your lovely feedback. I am so pleased you found the service efficient and the advice helpful in planning your trip.
Sophie
Customer Relations Executive
0
Del
Pålitelig kunde
Feefo-verifisert
27 days ago
Excellent service with respect quotation and sorting our holiday
Sophie
Headwater
24 days ago
Thank you so much for your kind feedback. We’re really pleased to hear you were happy with the service and support throughout the quotation and booking process, and we hope you have a fantastic holiday.
Sophie
Customer Relations Executive
0
Del
DG
DAVID GOLDSTRAW
Feefo-verifisert
GBR
28 days ago
Hva DAVID GOLDSTRAW sa om Headwater:
Great Service on discussing and booking walking holiday
It was very refreshing to receive such great service from Helen. We had two or three conversations about what Walking holiday woulld suit our circumstances. She was very supportive when we changed...
Les mer
Sophie
Headwater
28 days ago
Thank you for your lovely feedback. It is great to hear how supportive Helen was in helping you find the right walking holiday and adapting when your plans changed. We are so pleased you have booked for April 2027 and really appreciate your kind words.
Sophie
Customer Relations Executive
0
Del
Pålitelig kunde
Feefo-verifisert
1 month ago
Tuscany cycling
It was a friend who first contacted Headwater to research a holiday. They found one that suited and all couples within the party have dealt with Headwater individually.. they have been very...
Les mer
Sophie
Headwater
1 month ago
Thank you for your kind review. I am so pleased to hear you found the booking process efficient and that Stella and Stephanie were helpful.
Sophie
Customer Relations Executive
Headwater specialises in the relaxed side of activity, offering a selection of the finest walking, cycling, canoeing and cross-country skiing holidays throughout Europe, as well as a selection of exciting long-haul destinations!
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Headwater specialises in the relaxed side of activity, offering a selection of the finest walking, cycling, canoeing and cross-country skiing holidays throughout Europe, as well as a selection of exciting long-haul destinations!