Quite impressed - Check in was quick and there was plenty of room on the plane both ways. Staff very helpful and polite.
Rebecca Evans
FlyDirect
9 years ago
Many Thanks for your feedback. We're delighted that you enjoyed your flights and look forward to seeing you on board another FlyDirect service in the future.
Many Thanks for your feedback. We're pleased to hear that you found our direct service convenient, and hope to see you on another Flydirect service in the future.
Many Thanks for your feedback. We're delighted to hear that you had another enjoyable stay at Costa Adeje Gran, and look forward to being of service to you again in the future.
We had problems because the hotel had double booked us. Lydia from Flydirect was brilliant and sorted it all for us.
Sandrine Swetenham
FlyDirect
9 years ago
Thank you for your feedback. We are pleased that your issue was resolved and will pass on your kind comment to Lydia. We look forward to helping you again soon.
No promblem with the checkin and reservation, our plane out had promblems which meant we were 2 hours late.
This would not have been too much of a trail, except the service on board was very slow,...
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Lydia Smith
FlyDirect
9 years ago
Thank you for your feedback, we're sorry for the slow service on board. This is something that we hope will improve going forward as we will now have 2 trolleys on the flight which will make this service quicker. I hope we'll be able to help you again the future.
Great service,no problems at all and no delays! The children's activity bags are a super idea and kept my boys amused for a long time. Very happy, will be booking again for next year - we had a...
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Lydia Smith
FlyDirect
9 years ago
Thanks for the feedback, we're glad you had a great time! We look forward to welcoming you again next year.
Good seat room - maybe because there was a spare seat in our row on both outbound and inbound journeys. No extended delays. Cabin staff on return journey spoke very good English and were very...
Good flight with plenty of leg room. On time going out an hour delay coming back.Would have been nice to have been allocated seats in advance. Check in - in Tenerife was very slow, we arrived more...
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Rebecca Evans
FlyDirect
9 years ago
Many Thanks for your feedback. We are pleased that you enjoyed your flights overall. We're sorry that you felt the check-in process at Tenerife was slower than desirable, and we continue to work with our handling agents there to improve service.
Poor handling company. Only one gate open and baggage printer faulty ( Tenerife)
Rebecca Evans
FlyDirect
9 years ago
Many Thanks for your feedback. We are sorry to hear that you were dissatisfied with the airport service in Tenerife, and will be bringing this up during our regular reviews with the airline and handling company. We hope that this did not detract from an otherwise pleasant holiday.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.