Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

ExoticDirect-anmeldelser

Viser alle 1,994 anmeldelser

Mr Johathan Harris

Feefo-verifisert

2 years ago

Hva Mr Johathan Harris sa om ExoticDirect:

Very easy service to use for renewal

Catherine

ExoticDirect

2 years ago

Hi Mr Harris, Many thanks for the positive feedback on our renewal process, our aim is to make things as simple as possible. Kind regards The Exotic Direct Team

Mr Alan Jones

Feefo-verifisert

2 years ago

Hva Mr Alan Jones sa om ExoticDirect:

Excellent insurance

Catherine

ExoticDirect

2 years ago

Hi Alan, Thanks for the five star feedback, were glad your happy with the insurance. Kind regards The exotic direct team

Pålitelig kunde

Feefo-verifisert

2 years ago

Fantastic seller and trusted site

Fantastic service and seller. Delivery fast, and all items arrived on time.

Catherine

ExoticDirect

2 years ago

Hi Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service. Kind regards The Exotic direct team

Mrs Lynette J Partington

Feefo-verifisert

Bolton Lancashire

2 years ago

Hva Mrs Lynette J Partington sa om ExoticDirect:

Thankfully had no need to request any help with vet fees as he beeb healt😇

Policy reasonable yearly amount which covers vet bills, **

Catherine

ExoticDirect

2 years ago

Hi Lynette, Thanks for the great feedback on our cover, we spent a lot of time developing a policy to suit both the owner and pet! Kind regards The Exotic Direct Team

Pålitelig kunde

Feefo-verifisert

2 years ago

Good value for money

Very simple to set up, but lacked some details of what certain policy points meant.

Catherine

ExoticDirect

2 years ago

Hi Thanks for taking the time to leave feedback, much appreciated. Please give us a call on 0345 982 5505 or email us at enquiries@exoticdirect.co.uk and we can go over any questions you may have on the policy. We are open Monday to Friday from 9am to 5pm. Kind regards The Exotic Direct Team

Pålitelig kunde

Feefo-verifisert

2 years ago

Best insurance for chinchillas

Catherine

ExoticDirect

2 years ago

Hi Thanks for taking the time to leave feedback, much appreciated. Kind regards The Exotic Direct Team

Pålitelig kunde

Feefo-verifisert

2 years ago

Adequate so far.

Adequate service it seems.

Catherine

ExoticDirect

2 years ago

Hi Thanks for the five star feedback, it means a lot. Kind regards The Exotic Direct Team

Mr Kirk Yates

Feefo-verifisert

Lancashire

2 years ago

Hva Mr Kirk Yates sa om ExoticDirect:

I have never done an insurance policy before and when it came to making one for Charlie there was points where I struggled and they helped me so thank you.

Catherine

ExoticDirect

2 years ago

Hi Kirk, Thanks for taking the time to leave feedback for us. We're glad to have been able to help get Charlie protected, If you need anything else please let us know, we are happy to help. Kind regards The Exotic Direct Team

Miss Dawn Harris

Feefo-verifisert

2 years ago

Hva Miss Dawn Harris sa om ExoticDirect:

Very good service.

I was very pleased how exotic direct settled my claim.

Catherine

ExoticDirect

2 years ago

Hi Dawn, Thanks for leaving us feedback, we're pleased to hear you found the service so helpful. Kind regards The Exotic Direct Team

Mrs Siobhan Daniels

Feefo-verifisert

Calne

2 years ago

Hva Mrs Siobhan Daniels sa om ExoticDirect:

A company that cares

Efficient and compassionate company, unfortunately my bird passed away. The claim I made for her treatment was seamless, and I also received a lovely card with forget-me-not seeds.

Catherine

ExoticDirect

2 years ago

Hi Siobhan, Please accept our condolences on your loss. Thank you for your feedback, We are glad we could help make this stressful time easier and smoother for you. Kind Regards The Exotic Direct Team.

Har du ikke mottatt en invitasjon til å gi en anmeldelse?

Feefo Trusted Service Awards

Våre uavhengige utmerkelser anerkjenner de beste merkevarene for sin kundeservice. Vinnerne kåres på grunnlag av vurderingene de får fra kundene sine.

Hva er Trusted Service Awards?

Hvorfor stole på Feefo-anmeldelser?

Lær mer om Feefo