Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

ExoticDirect-anmeldelser

Viser alle 1,994 anmeldelser

Mr Alvaro P Velosa

Feefo-verifisert

2 years ago

Opplastede medier

Se alle medier (1)

Hva Mr Alvaro P Velosa sa om ExoticDirect:

Fast response and professional

Vet recommended the site is quick and effective my rabbits they really happy rabbits living only inside the house free I will buy again

Catherine

ExoticDirect

2 years ago

Thanks for taking the time to leave feedback for us and sending us a lovely photo of your beloved rabbits. We really appreciate it and are glad you were happy with our service.

Pålitelig kunde

Feefo-verifisert

2 years ago

Very good service

I needed to use you a few weeks back and had no trouble claming. Was very quick, very easy and got money back within a week. Very good service.

Catherine

ExoticDirect

2 years ago

Hi, Many thanks for the positive feedback on our claims, our aim is to make things as simple as possible. Kind Regards, The Exotic Direct Team

Miss Edwena Wright

Feefo-verifisert

2 years ago

Hva Miss Edwena Wright sa om ExoticDirect:

I did not give permission for my documents to be sent by E Mail and have only just received them

Catherine

ExoticDirect

2 years ago

Hi Thank you for your feedback. Please contact us by email at enquiries@exoticdirect.co.uk or by calling on 0345 982 5505 with your policy number and full name and address so that we can locate your records and investigate this for you. Kind regards, The Exotic Direct Team

Pålitelig kunde

Feefo-verifisert

2 years ago

Opplastede medier

Se alle medier (2)

Easy to navigate the website and good value. Snickers and Twix approve

Catherine

ExoticDirect

2 years ago

Hi, Thank you so much for taking the time to leave a positive review, we are extremely pleased you, Snickers and Twix were happy with the service (: we love the pictures! Kind Regards, The Exotic Direct Team

Miss Nicola Fraser

Feefo-verifisert

2 years ago

Hva Miss Nicola Fraser sa om ExoticDirect:

With what I’ve been told it’s good

Catherine

ExoticDirect

2 years ago

Hi Nicola, Thanks for the five star feedback, it means a lot. Kind Regards, The Exotic Direct Team

Mr Krishna Badheka

Feefo-verifisert

2 years ago

Hva Mr Krishna Badheka sa om ExoticDirect:

Helpful and friendly personals.

Catherine

ExoticDirect

2 years ago

Hi Mr Badheka, Thanks for the great feedback on our service levels, we aim to please. Kind regards The Exotic Direct Team

Pålitelig kunde

Feefo-verifisert

2 years ago

Not had to make a claim, but always very competitive in price and followed up with a call when my email address changed and the renewal bounced back to ensure I was happy to renew.

Catherine

ExoticDirect

2 years ago

Hi, Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service. Kind regards The Exotic Direct Team

Mrs C Goss

Feefo-verifisert

2 years ago

Hva Mrs C Goss sa om ExoticDirect:

Great service

Easy to use website. Easy to contact and always helpful.

Catherine

ExoticDirect

2 years ago

Hi Mrs Goss, Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service. Kind regards The Exotic Direct Team

Mrs Janice Battrick

Feefo-verifisert

2 years ago

Hva Mrs Janice Battrick sa om ExoticDirect:

Excellent friendly service

Catherine

ExoticDirect

2 years ago

Hi Janice, Thanks for the great feedback on our service levels, we aim to please. Kind regards The Exotic Direct Team

Mr Nicholas Hayball

Feefo-verifisert

2 years ago

Hva Mr Nicholas Hayball sa om ExoticDirect:

Long standing customer, always happy with the service

Excellent service

Catherine

ExoticDirect

2 years ago

Hi Nicholas, Thanks for the great feedback on our service levels, we aim to please. Kind regards The Exotic Direct Team

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